5 Signs It’s Time to Hire an Answering Service for Your Business

Getting your business off the ground takes a lot of work. For many business owners, that means wearing a lot of hats and doing everything yourself – including answering the phone. But as your business grows, you may find yourself stretched too thin to continue handling all of the calls coming in. That’s when it might be time to hire an answering service.

While it may seem like an unnecessary expense at first, a live answering service can actually save you time and money in the long run. In this article, AnswerHero will talk about five telltale signs that it’s time to outsource your call answering needs to a telephone answering service.

You’re Missing Calls and Business Opportunities

One of the most obvious signs that you need to hire an answering service is if you’re regularly missing phone calls. Business calls are critical opportunities to connect with potential customers and clients, so you can’t afford to let them go to voicemail.

If you find that you’re frequently unable to answer the phone during business hours, whether because you’re in meetings or on the other line, it may be time to invest in a call answering service. That way, you can be sure that every call is answered promptly and professionally – even if you can’t get to it yourself.

Your Call Volume is Increasing

If you’re getting more calls than you can handle, it’s definitely time to consider hiring a phone answering service. As your business continues to grow, so does your call volume. And while it may be manageable at first, eventually you’ll reach a point where you just can’t keep up.

Small business answering services like AnswerHero can help you manage your increasing call volume without breaking the bank. We can scale our services to match your needs, so you never have to worry about being overwhelmed by calls again.

You Need After-Hours Support

If you want to get ahead of the competition, you need to be available 24/7 to answer all your incoming calls. But if you’re a one-person operation, that can be tough to do. An after-hours answering service can take care of your calls when you can’t, so you never have to worry about missing a call – or a sale.

24/7 live answering services are particularly beneficial for businesses in industries like healthcare, where after-hours support is critical. But even if you’re not in a 24/7 industry, an after-hours answering service can give you a competitive edge by making sure your calls are always answered.

You Want to Save Money

Did you know that hiring a virtual receptionist is way more affordable than hiring a full-time in-house employee? In fact, a virtual answering service is only a fraction of the cost of a traditional in-house receptionist, making it a great solution for businesses on a budget. If you’re looking to cut costs, outsourcing your business phone answering needs is a great way to do it.

Virtual receptionists can do everything from answering your phone lines and taking messages to scheduling appointments and capturing leads. Plus, you can rest assured that every customer call will be answered professionally and courteously – without breaking the bank.

Your Staff is Stretched Too Thin

If your employees are already stretched thin, adding phone coverage to their list of responsibilities is only going to make things worse. Not only will they be stressed out and overworked, but they’re also likely to make mistakes when answering calls.

A live answering service can take some of the pressure off of your employees by handling all your inbound calls. That way, your employees can focus on their other core responsibilities – and you can rest assured that your calls are always being handled professionally.

Stop Missing Calls and Start Growing Your Business: Hire an Answering Service with AnswerHero

If you are looking for a responsive, affordable, and scalable phone answering solution for your business, look no further than AnswerHero. We offer 24/7, bilingual answering services, so you can be sure your calls are always being answered – no matter what time it is or what language your caller speaks. Give us a call at (888) 974-2567 or use our online contact form to get started.