From large, to medium, to small

We’ve helped all kinds of businesses

AnswerHero offers quality call answering solutions for small and medium businesses. Spare yourself the hassles and lost revenue resulting from missed calls, upset customers, or garbled messages. We pride ourselves on excellent service. Our services have helped countless businesses grow their revenue and profit margins. These are just some of the types of businesses that we have helped through our services:

  • Law Firms
  • Healthcare Practices
  • Home Repair Services
  • Real Estate Agents and Brokers
  • Finance Professionals
  • Tech Support and IT
  • Non-Profits and Churches
  • Hospitality
  • Marketing and more…
COMPARE OUR PACKAGES!

The Difference is in the
Attention to Detail

AnswerHero is here to help!

Appointments
Scheduled

Urgent Calls Routed

Live Translations
Available

Messages Taken

Leads Captured

Flexible Plans, Hassle
Free Set-Up

…Peace of Mind

Call Service Agent

What You Get

Using our expertly trained, fully bilingual, highly professional staff will help your business focus in the following ways:

You can stop worrying about losing leads.

After hours calls are always answered and handled in the way you specify.

Urgent calls are routed to you or whoever is on call.

During business hours you can focus on the work you need to do without worrying about what you might miss if you choose not to pick up the phone.

When you are out of the office or in meetings with clients, you won’t have to deal with a backlog of voicemails when you are done. Appointments will be scheduled, messages taken, and urgent calls routed.

Back-Up At All Times

Whether your admin staff is out sick or on vacation, you won’t have the stress of finding a replacement and training them for a short duration. Simply use Answer Hero to help answer your calls when you need it. We are your back-up plan so you never need to stress about unexpected staff absences.

Providing the Human Touch

Your clients have to feel like they’re important to your practice. By using a live answering service instead of sending clients to voicemail, you make your clients feel heard and valued by letting them speak to a person who is well-trained, empathic, and professional.

For more minutes or custom plans, please call us at 888-623-4065 or Contact Us Online.

frequently asked questions

No, we do not charge any setup fees. We believe we need to discuss your needs and apply the appropriate solution in order to provide the best service possible.

No, we don’t believe in contracts. We stand behind our service and want you to be happy.

Yes, our agents can patch calls to you or any destination you want. However, if an agent transfers a call to you or to someone within your organization, there will be a charge of $0.06 per minute once the caller is connected and the agent is off the phone. We do offer lower patching rates if you commit to a certain quantity of minutes. (We charge this to cover the cost of using two phone lines to connect your caller).

No, we answer your calls 24/7/365

We actually bill per second. The plans are purchased in minutes, however we deduct agent time in second increments, so you pay less for calls. On average most calls last less than one minute, depending on what our agents are instructed to do. For example if a caller asks just for your business hours it may only take seconds to tell them, and you would only be deducted for those seconds.

If you go over the minutes included in your plan you are charged at the overage rate for that plan, anywhere from $0.50 to $0.99 per minute.

Just select the plan you would like above, enter some basic information about your business and payment information and we will begin creating your account. Once you have answered the questions you will be called by an account setup specialist to review your account and create your instructions.

We assign each account a unique phone number. Our call management software identifies the number and is queued to bring up your specific account details. You will simply forward your calls to us at your discretion; during specific times or days, when lines are busy, have call overflow, are unable to answer or all the time.

Call forwarding is a standard feature provided by your telephone provider, you simply dial the code specific for your provider, usually *72, followed by the unique phone number assigned to your account. There are a few types of call forward available such as Standard or unconditional call forward, Busy Call Forward and No Answer Call Forward.

You may receive your message free of charge by Email, SMS Txt, or Fax.

We strive to answer your calls within 2 rings.

Accounts may be answered by anyone of our team members, no single person answers specific accounts. Your account may be assigned to a specific team depending on the industry.

More questions? Feel free to give us a call.

888.387.7293

Get in touch with us we’re available 24x7x365!

Follow Us

If you prefer, please fill out the form below