When it comes to customer service, there is nothing more important than being there for your clients when they need you the most.
However, as a small business owner, you can't always be available to answer every incoming call. Between administrative tasks, marketing, and handling day-to-day operations, your time is already stretched thin. For these reasons, hiring a virtual receptionist to answer calls and take messages on your behalf is the best way to free up your time so you can focus on growing your business.
Never Miss an Important Call
24/7 Telephone Answering Service in Lakewood, CA
AnswerHero's 24/7 answering service is designed to keep up with your business, no matter where you are or what time of day it is. With multiple phone lines and live virtual receptionists available around the clock, we're always ready to take your calls and ensure that your customers get the attention they deserve. We know that customer satisfaction is key to building long-lasting relationships with your clients, so we work hard to make sure that every interaction is dealt with utmost care and professionalism.
Spanish Answering Service in Lakewood, CA
If you're looking for a bilingual virtual receptionist service that can cater to both English and Spanish-speaking callers, AnswerHero's live answering service is perfect for your needs. Many answering services in the market today can only handle one language at a time, but AnswerHero is different. All of our agents are fluent in both English and Spanish so if you have a huge base of Spanish-speaking clients, we are more than capable of providing exceptional support using their own native language.
Live Virtual Receptionist Service in Lakewood, CA
If your business receives a huge call volume regularly, hiring a live virtual receptionist service is the best way to ensure that you won't miss a single call. You can rest assured that we will answer all your inbound calls, even if your company is receiving hundreds of calls a day. Plus, our bilingual answering service is operated by a team of live virtual receptionists which means that each of your clients can talk to a real person, not an automated system or machine. You can count on us to provide a personalized service every time a customer calls your business.
Top Features of AnswerHero's Bilingual Answering Service
At AnswerHero, we do more than just answering calls. We are committed to providing you with tons of extra benefits that can help grow your business in no time.
24/7 Call Answering Services
Stay ahead of your competition by outsourcing your telephone answering service to us. All of your clients can be handled simultaneously whether it's day or night, weekend, or holiday.
Bilingual Answering Service
All of our agents are fluent in English and Spanish so if your business caters to Spanish-speaking customers, you can count on us to provide exceptional support using their primary language.
We track, record, and summarize all incoming messages from your customers to make sure that nothing is lost in translation. With AnswerHero, your messages are always accurate and reliable.
With our flexible call forwarding feature, you can route your calls to any number or location you want. We support multiple phone lines for your business to make sure that no call goes unanswered.
No Setup Fees, No Hidden Fees
When you choose AnswerHero, there will never be any setup fees or hidden fees. We are transparent when it comes to billing so you can always be sure that what you see is what you get.
Our answering service is designed to work seamlessly with your current business setup. We will integrate our system into yours so that everything is working in tandem for more efficiency and optimum productivity.
We use the latest business phone systems and software so you can count on better quality calls, impeccable sound quality, and superior technology.
Safe, Secure, and Reliable
Our state-of-the-art network is monitored around the clock by security experts to prevent potential hacks, shutdowns, or system failures. We go above and beyond to make sure that your customers' data are in good hands.
You don't have to sign a contract with us. If you are not satisfied with our services at any point, you can always upgrade, downgrade, or leave anytime without paying any penalty fees.
Why Choose AnswerHero's Live Call Answering Service?
There are plenty of reasons why you should outsource your phone answering service to AnswerHero.