If pipes caused trouble only during business hours, life would be so much easier, wouldn’t it? Unfortunately, plumbing troubles can spring up at any time of day. Lucky for you, there’s a virtual receptionist service that’s ready to answer your customers’ calls, no matter what time they come through.
Live Help When Customers Need It
When your clients have plumbing problems, they want help, and they want it right away. Their first step in getting help is making a phone call to your company. When they call, they want to speak to a live person so that they can quickly set up an appointment to have their plumbing troubles resolved.
That’s where AnswerHero comes into play. Their trained staff are experts at handling customer calls, and they can answer the phone no matter what time it rings. With 24-hour answering, the AnswerHero team will be there for your clients around the clock.
No Problem Too Big
Some plumbing problems are annoying, but others are downright disastrous. That type of issue needs immediate attention.
Fortunately, AnswerHero representatives are pros at urgent call answering. They know just what to do when an issue needs your company’s immediate attention. In fact, with call routing and transfer, they are even equipped to get your technicians on the line when necessary.
Not only do AnswerHero reps know how to help your customers with problems big or small, but they can do it in Spanish or English. With bilingual call answering, you can expand your customer base.
Both English- and Spanish-speaking customers will be able to set up appointments with your plumbing technicians. Plus, with live message relaying, your staff can know exactly what information the customer gives to the Office Space rep on the phone.
With 24/7 call answering, the ability to handle urgent calls, and bilingual virtual receptionists, AnswerHero is the helpful, affordable solution that your plumbing company needs.
See more about how AnswerHero can provide around-the-clock answering services for your plumbing business.