Tax preparers are in demand, not just during tax season, but throughout the year as well. Of course, as the tax filing date approaches each spring, things can get extremely hectic, even in a small tax office. Fortunately, Office Sense has an excellent solution that will ensure every client is met with the help and professional service they need, even during the busiest times of the year.
A 24/7 Virtual Receptionist is an Excellent way to Help Your Customers
There are likely plenty of times when you and your staff are busy with clients; however, when the phone rings, someone needs to answer it. It’s inconsiderate to continually put clients on hold, and, likewise, no client wants to sit at your desk while you’re on the phone with someone else. The best customer care is to give your clients your undivided attention.
Of course, there are also times when you’ll receive calls from clients or prospective customers during hours when your office is closed. With a virtual receptionist, you’ll give your office the sense of professionalism it needs by providing 24-hour answering service. See More. Your trained virtual receptionist will also be able to provide the following services:
- 24/7/365 service
- Urgent call answering
- Bilingual call answering
- Message taking
- Setting appointments
- Call transfer
Grow Your Business with Quality Customer Service
Customer service is an important part of growing your business, and with the professional services offered by AnswerHero, you’ll be able to give your customers the best service possible. Your trained virtual assistant will be able to provide 100% bilingual services as well as call forwarding when needed. Never leave your customers faced with an unanswered call, give them exceptional service and you’ll be able to grow your business through word of mouth from satisfied customers.
AnswerHero can Help Save You Money
As a tax preparer, you already know that saving money on business expenses is an excellent way to increase profitability. Fortunately, you can take advantage of the many benefits AnswerHero has to offer, without having to pay a huge fee or pay a full-time receptionist. AnswerHero makes it easy to provide your business with a trained virtual receptionist, and they even offer free setup, no contracts, and a free local phone number.