As a real estate agent, your clients expect first-class service. They might be nervous about buying or selling a home for the first time, which means they would like you to be accessible to them to put their minds at ease. It might not be possible to give them the care they desire when you’re answering other phone calls or making appointments. That is why it’s vital that you have a dedicated team to answer your phone calls and set appointments.
Communicating with Bilingual Clients is Good for Business
When you’re catering to the public, it makes good business sense to be able to talk to people in other languages. Having a bilingual call answering service that can communicate with your clients in the language they prefer shows you are the kind of business who cares and goes that extra mile for your clients.
Great customer service is catering to the needs and desires of your clients in the real estate business. While an automated system might be able to record your calls, when nervous clients reach out they want to talk to a live person, not a machine. To find out more about bilingual call answering, click here.
An Extension of Your Office 7 days a Week
Highly-trained answering service operators will act as an extension of your office at any time of the day or night. See more here regarding our 24-hour answering service. Our operators will screen calls for the most urgent calls, which they will transfer over to you. Other calls like appointment setting will be done without bothering you at all. They can link to your calendar, so you can see all your appointments at a glance.
It will be like having your own assistant in the office without having to pay for the overhead, equipment, or taxes of having an employee. There’s simple pricing that you can see more about on AnswerHero’s service page.
For your real estate business, you’ll need a dedicated staff to handle all your appointment setting so you can serve as many clients as possible. Contact us to find out how we can help you do that.