Swamped with calls? Whether large or small, every business requires excellent customer service to succeed. That is why hiring an answering service might be the best business decision you make all year.

What We Do

We exist to help make your business better. All of our staff are professionally trained and handle calls according to your exact instructions. Our bilingual services, attention to detail, and friendly staff all result in turning prospective clients into loyal customers.

Here are just a few of our services:

  • 24 Hour Answering
  • Message Taking
  • Call Routing & Transfer
  • English and Spanish Call Answering
  • Managing Appointments
  • Order Entry
  • Urgent Call Answering

How Small Businesses Can Benefit From an Answering Service

Keeping a small business running smoothly is an around-the-clock job, and growing your small business requires the right tools. Customer service can fall by the wayside and hiring a receptionist is often cost prohibitive. An answering service is the best solution for many reasons:

  • Cost effective – create your monthly plan for a fraction of the cost of hiring even a part-time receptionist
  • Maximize lead capture – all our plans include 24 hour answering ensuring minimizing loss of customers to competitors due to unavailability
  • Reduce stress – let us take care of handling calls so that you are free to run your business

How Big Businesses Can Benefit From an Answering Service

Hiring an answering service is a logical move for businesses across all types of industries including hospitality, legal services, marketing, medical industry, finance, and e-commerce. Our live operators keep your business thriving by offering 24 hour live support. Ditch automated answering for our services – your customers will notice the difference.

  • Ensure consistency – all our staff is trained to answer the phone at your specifications
  • Prioritize – with our urgent call answering, routing and transfer, and message taking capabilities calls are handled in order of importance
  • Save money – we handle basic tasks such as order entry and appointment scheduling so that your employees are able to spend all of their time on the tasks at hand

Contact AnswerHero today and check out all the ways we can help your business.