Worrying about dropped calls and missed contacts should be the least of your concerns. You have a business to run. Your customers need to be able to interact with you 24 hours a day, 7 days a week. They want instant gratification. So what do you do? If you’re smart, you’ll consider hiring an outsourcing call answering service with professionals that have the “know-how” to keep your customers happy.
AnswerHero knows what you need. Their specially trained receptionists and technicians can help you grow and retain your customer base.
Virtual Receptionist Services
Your specially trained receptionist can handle custom greetings, route important calls, and perform small administrative tasks. Online appointment setting and message taking services are always available, so no phone call goes unanswered. Marketing, Legal and the Hospitality industries depend on reliable professionals to handle calls with ease.
Lead Capture and Inbound Call Center
We provide you with lead generation support. Our inbound call center will work with you to help capture leads, so your business remains responsive and ready to meet potential customers’ needs. Medical, Finance and Real Estate utilize lead generation services and inbound call centers.
Survey Processing Services
You need to know how your customers are reacting to your products and services. Why not allow AnswerHero to help you create surveys that gauge customers’ interest and let you focus on problem areas? Our survey processing teams can help you learn more about your customers’ needs and address them quickly and easily.
Order Management Services
Our specially trained operators can help you manage your orders, so you can concentrate on your customer. We specialize in customized and on-target order management that satisfies both you and your customers.
Business Disaster Recovery Services
Every business needs some sort of business disaster recovery system in place. AnswerHero takes care of your business, making sure no call goes unanswered.
AnswerHero offers complete office solutions that help you complete with your competition and stay viable in today’s fast moving economic environment. Our services can be customized to meet your specific needs.