The data from cell phone carriers proves that over 30 percent of voice messages aren’t heard for at least three days. While you might not purposely ignore your messages, there aren’t enough hours in the day to listen and respond to every long message left on voice mail.
When you’re a home builder, you’re almost always on the job site, but you need new clients continuously. There’s where AnswerHero can help. Whether it’s client meetings, checking on job sites or meeting with contractors and architects, your day is filled with face-to-face meetings.
People want to hear a human voice on the other end of the line, but they want someone who can actually help them. They don’t want to feel like they’re talking to an answering service. Whether it’s a new client or a marketing campaign to bring in new business, we’ll be able to help capture these leads with a script that you provide. See more about lead capture services.
Along with lead capturing for new clients, we can take messages from existing clients, home owners and contractors. You never want to miss a phone call. Dissatisfied clients can become a hassle. Contractors might need to reach you for important decisions on the job site. We’ll transfer all your messages or important calls directly to your phone after we’ve screened them for you. Find out more about our message taking services on the website.
With lead capturing, we can provide appointment setting too. With access to your calendar, we will be able to enter all your appointments. We can schedule as well as confirm meetings with new clients as well as potential home buyers or contractors working on the job. All you have to do is give us the guidelines, and we’ll follow through with your clients.
We provide a personal greeting based on your instructions. We’re able to provide call forwarding services as well as routing and transfers for bilingual clients and customers. This is a great option for someone who is never in the office and doesn’t require full-time office staff. Find out more about these services here.
Whether you’re looking for a virtual receptionist, lead capturing team or message taking services, AnswerHero has the staff to meet your needs based on scripts and guidelines you provide for your home building company.