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Using Answering Services Instead of Voicemail

These days, there are a variety of methods businesses use to answer the phone.  The benefits of using a live answering services instead of voicemail or IVR (Interactive Voice Response) is something worth contemplating.  Many individuals are still split right down the middle as to which method offers the most advantages. Due to its low…
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How Virtual Receptionists Can Assist Your Medical Practice

Are managing medical management tasks difficult at your medical practice?  If so, try implementing a virtual receptionist to assist with the management of these assignments, and ensure they are completed more efficiently.  While the on-site medical staff has the capability to manage these duties, errors are often made during the execution process, and having an…
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How Answering Services Improve Customer Relations and Retention

Finding new clients is difficult.  Keeping these clients is even harder.  Consumers are continually comparing service providers to determine which one is the most dependable.  One tool that can help you gain new customers while retaining your old clients is an answering service to provide 24/7 access to your business, even outside of normal business…
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The Importance of Working with Bilingual Answering Services

If you have yet to tap into the rapidly expanding bilingual marketplace, there is a good chance your company is missing out on a lot of business.  You should consider adding a Bilingual Answering Service onto your company’s profile.  Prompt and professional bilingual operators will ensure your callers receive the best possible levels of customer…
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Ways to Market your Law Practice to the Hispanic and Latino Communities

Law Firms currently have an opportunity to access one of America’s fastest growing segments of the American marketplace — Hispanic clients.  By effectively reaching out to this population base, attorneys have the opportunity to increase their revenue and also expand their client base.  Today’s Hispanic population own a share of the marketplace law practices can…
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How Emergency Answering Services Benefit Businesses

Establishing an answering service for emergency situation ensures your business can access centralized communication centers should a disaster or emergency arise that prevents your company from assisting your clients who require immediate attention.  Call center agents can answer your customer’s calls and forward messages in the event a disaster renders you unable to communicate with…
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