Getting all your calls taken care of can be difficult, especially when your primary focus is on customers. Beauty salons are quickly learning how virtual receptionists can help them save time while increasing customer satisfaction. Use this guide to learn more about AnswerHero and how it can help you keep the focus on your customers.
Extend Your Hours with 24-Hour Answering Services
It can be really annoying to have an appointment cancel at the last minute. Having a 24-hour answering service allows you to be there for your customers when they need you the most. It also allows them to change their appointments at their convenience, rather than waiting until you have time to take their phone call.
Spanish and English Representatives Increase Your Leads
Using a bilingual call answering system allows you to communicate with a wider range of guests. You’ll be able to capture leads and answer service questions without a language barrier. Urgent call answering services ensure that their calls get top priority.
Let Your Customers Talk to a Live Person
Many of the virtual receptionist services beauty salons use don’t connect you to a real person. Instead, they use software to communicate with customers, schedule appointments, and gather information. When you use AnswerHero, you can rest assured knowing your customers will always be able to get ahold of someone live, regardless of the time of day.
The Benefits of AnswerHero
When it comes to virtual receptionists for beauty salons, AnswerHero does its best to stand out. Aside from offering typical call dispatching and customer service representatives, the service includes a lot of freebies. For example, salon owners using the service will have access to a free local phone number, email services, SMS text delivery, faxes, and summary reports.
AnswerHero is also very easy to get started with. Simple upfront pricing and no setup fees allow you to easily include the service in your budget.
Services We Provide for Beauty Salons
Our virtual receptionists are equipped to handle your client’s calls and help you run your business efficiently by offering the following services:
- Call answering
- Bilingual answering
- Call transfers
- Message taking
- Lead capture
- After hour answering
Dedicated customer service representatives can walk you through all of the steps and show you how to effectively take advantage of the service. To learn more, please contact us today.