Receptionists play a vital role in a company’s overall performance. Virtual receptionists provide all of the benefits of a traditional receptionist at a fraction of the cost. Virtual receptionists are professional, well-trained, and offer several advantages over traditional receptionists.

24/7 Availability

  • While a traditional receptionist generally works traditional hours, a professional virtual receptionist is available 24/7 to assist customers and answer questions, ensuring that your customers are always taken care of. Virtual receptionists often work in teams to provide assistance after hours, on weekends and holidays, and in call overflow situations.

Reliability

  • Traditional receptionists require business owners to worry about managing schedules, sick days, vacation times, and general interpersonal relationships among co-workers instead of focusing on the business. Virtual receptionists eliminate these headaches, providing reliable, consistent, high quality reception work at all times. They worry about all the minutiae of running the business so you can focus on more important matters.

Bilingual Capabilities

  • Many virtual receptionists offer bilingual support, allowing you to reach new segments of the market. This can give you a huge competitive advantage over your competition and give you an effective way to market to non-English speaking customers.

Cost Advantage

  • A virtual receptionist is much more cost effective than a traditional receptionist. Many times a virtual receptionist is half as expensive as a traditional receptionist. That’s some major savings!

Virtual receptionists are a proven commodity. They can do everything a traditional receptionist can do, and even more, for much less. If you’re looking to take your business to the next level, a virtual receptionist might be the right step for you.

Interested in learning more about virtual receptionists? Visit AnswerHero to learn more about this reliable and effective service.