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What are small businesses looking for in an answering service today? While one of the initial thoughts may be location, successful businesses have found that what they need from a call-answering service are responsive customer service and expanded hours. Is It Important to Use Call Answering Services Near Me? Companies used to have to hire…

At Answer Hero, we’re doing our part to help businesses affected by COVID-19. We offer 24/7 phone answering services that allow business owners to show a clear commitment to customer service and support. So, just how can a small business leverage virtual receptionist services? Now Right now, the coronavirus business impact can be minimized by…

The COVID-19 pandemic has brought most of the world to a standstill but, just like in every economic downturn and major historical disruption in the past, there are companies and individuals who adapt. One of the primary challenges during this time has been for the healthcare industry to rapidly adjust its business operations to allow…

Are you trying to land a new job as a receptionist? Do you know which skills for receptionist are vital for this position? Maybe you’re looking to hire one, but you’re not exactly sure what to look for?  Whether big or small, every business that wants to look professional needs to have a receptionist. Essentially,…

With about 75% of customers believing that picking up the phone to call a company is the most effective way to reach a business, it should come as no surprise that more and more of your potential customers are calling your business to learn about your product or service. But how many of those calls…

In an emergency, a doctor is often the first person that people turn to. Day or night, people expect to be able to access medical help. As a medical professional, you might find that you need to staff your phones 24/7. AnswerHero can make that happen. 24/7/365 Service Keeping a staff member in your medical…