March 2020 COVID-19 Relief Notice:
In recent weeks, the Coronavirus has been affecting everything globally and it has brought on uncertain times. Covid-19 preparation is essential in making sure you and your business doesn’t miss a beat. At Answer Hero, we are here for you: no business is too big or too small and we work with all types of businesses from legal to healthcare.
We provide around-the-clock service answering your phones to support your business if you are:
- Short-staffed or have employees out sick
- Have employees working remotely
- You are doing more teleconferences with your patients or clients
- Experiencing unpredictable call volume
- Save 15% for the first 3 months
SAVE 15% INSTANTLY – 24 HOUR SETUP GUARANTEED
HOW IT WORKS
forward your number
Forward your existing number to us and all of your calls will be forwarded to our team of agents.
We Take Your Calls
As soon as a call comes in, our agents promptly answer on your behalf, based on the custom instructions you provide
Receive your messages
A full record of the callers information and action made is sent to you by email, text, fax and/or secure message.
all our plans include
Free Email Delivery
Free SMS Text Delivery
Free Fax Deilvery
Live Message Relay
Full Summary Report
30 day Call Analysis
Free Local Phone Number
Call Routing and Transfer
Urgent Call Answering
No setup fees
No Holiday fees
24 / 7 / 365 Live Answering
100% Bilingual Call Servicing
Custom Web Lead Forms
Some questions you may have
Are there any set up fees?
No, we do not charge any setup fees. We believe we need to discuss your needs and apply the appropriate solution in order to provide the best service possible.
Is there an extra fee during the Holidays?
No, we answer your calls 24/7/365
Can calls be transferred back to us?
Yes, our agents can patch calls to you or any desination you want. If an agent tranfers a call to you or to someone with you organization, there will be charge of $0.06 per minute once the caller is connected and the agent s off the phone.
Will I have to sign a contract?
No, we don’t believe in contracts. We stand behind our service and want you to be happy.
How do I receive my messages?
You may receive your message free of charge by email, SMS text, of Fax.
Are your Agents outsourced?
No, all of our calls are answered by in-house agents. We own all of our call centers which grants us control over our calls and ensures the highest quality assurance.