80% of callers won’t leave a voicemail, leaving you with a lost client.

Answering your phones, relaying urgent messages, appointment setting, and call routing are just a few of the great services you’ll receive with your free trial. Our highly trained staff are equipped to handle your account professionally and appropriately. We will go above and beyond to answer your calls ensuring your office is successful.

Get the Full AnswerHero Experience

24h/7

24 Hour Answering

All your calls will be answered by our expertly trained live agents who are prepared to handle various types of situations from urgent calls to scheduling appointments. We operate 24/7/365 so you don’t have to.

Virtual Receptionst

Virtual Receptionist

Our virtual receptionists are experts in all industries. No matter the size of the company, our virtual receptionists are the perfect solution to help you answer all your calls and help grow your business.

Bilingual Answering Service

Bilingual Answering Service

All our live agents are fully bilingual, so nothing will get lost in translation. Speaking to your callers in their native language gives your existing clients an extra level of comfort and callers will feel confident in doing business with you.

routing

Call Routing and
Transferring Phone Calls

With AnswerHero™ as your partner, you can run your business without feeling like your business is running you.

message-1

Message Taking

With a greeting of your choice, we’ll answer your calls and take a message that is detailed, accurate and provides valuable information about your caller.

urgent

Urgent Call Answering

Urgent calls require expertly trained, friendly professionals to handle calls in a manner that serves your business best.

lead (1)

Lead Capture

When a call comes in that could be a potential lead, and there’s no one to take that call, AnswerHero is here to capture leads 24 hours. a day, 7 days a week.

disaster

Disaster Recovery Solutions

Aside from a detailed route to the emergency exits to leave the building, you should have a plan in place to take care of your customers and clients and keep your business running.

appointment

Appointment Setting Services

If making appointments is part of your business, you know how important it is to answer your phones promptly, listen carefully, and, if necessary, schedule appointments that are convenient for all parties concerned.

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HOW IT WORKS

forward

forward your number

Forward your existing number to us and all of your calls will be forwarded to our team of agents.

take

We Take Your Calls

As soon as a call comes in, our agents promptly answer on your behalf, based on the custom instructions you provide

receive

Receive your messages

A full record of the callers information and action made is sent to you by email, text, fax and/or secure message.

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TESTIMONIALS

Louise

“We never imagined that using an answering service could be so good for business. We’ve been able to grow month over month while at the same time increasing customer satisfaction. You are truly a partner that we can grow with”

– LOUISE H –

Christina

Office Sense has truly transformed my work-life. As a real estate agent, I now have more time for my clients and myself because Office Sense takes care of appointment scheduling, message taking and lead qualification while I get to focus on my current and “good fit” potential clients.

CHRISTINA S.

Salima

My experience with Office Sense and the whole staff has been exceptional. We have an online subscription business model, in a “card not present environment” we have hundreds of transactions daily that flow through our system. Not only does Office Sense offer our members excellent customer service they have minimized our chargebacks and put more money back in our business. Thank you to the entire staff!

SALIMA S.

NEVER MISS A CALL AGAIN!

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