A disaster recovery plan is the road map you follow when everything is in chaos, when your business continuity is at stake, or when lives are on the line.
One of the most overlooked aspects when creating an effective disaster recovery plan is customer service. Contact us today at (888) 974-2567 to learn more about AnswerHero’s reliable disaster response answering service.
Disasters, whether natural or man-made, are unpredictable. There are many variables that can create a disastrous event, which calls for a disaster recovery plan that is both flexible and easily adaptable. A disaster recovery plan that includes a way for your lines to be rerouted to an alternative destination can be the difference between continuing your business as usual or shutting your doors for good.
At AnswerHero, we offer a 24/7 office answering service to help businesses that are severely impacted by any kind of disaster. We also offer a reliable live virtual receptionist service to assist in routing callers to the appropriate person or department in times of emergencies. AnswerHero's disaster recovery solution is designed so that businesses of all shapes and sizes can survive a storm, an earthquake, a flood, or any other natural or man-made disaster.
When Do You Need Disaster Response Answering Service?
Business emergencies are not only limited to natural disasters. There are other reasons why your business may need disaster recovery solutions. Any time that your workforce is overwhelmed, AnswerHero can step in to help you maintain healthy business relationships with clients and customers. We are always available to assist you in the event of:
AnswerHero's 24 hour answering service for businesses include anything from answering phone calls directly or routing callers to appropriate departments, to handling overflow calls until you're ready to take them yourself. Our after hours call answering service is also the ideal disaster recovery solution for business owners who are looking for reliable customer service, no matter what time of day it is.
Why Choose AnswerHero's 24 7 Answering Service
AnswerHero is your partner in prompt, reliable, and dependable customer service even in times of crisis. Our call forwarding answering service and live virtual receptionist service ensure that you remain accessible to your customers and clients, even after regular business hours or when your standard channels of communication are down.
We have a team of experienced customer service agents who are ready to answer all of your incoming calls, manage customer service inquiries, take messages, schedule appointments, and so much more. Here are just a few of the features that AnswerHero's virtual answering service offer:
Calls and messages will be relayed according to your specific instructions
Trained, vetted, friendly, and professional customer service representatives
Phone answering service with no contracts, no setup fees, and no termination fees
24/7 live answering service and virtual receptionist 24 7 service
Available on weekends and holidays
Bilingual agents who are fluent in both English and Spanish
Strict quality standards for our 24 7 business answering service
With AnswerHero, you can focus on getting your business back on track while our team of customer service professionals handles everything else. With our disaster recovery solutions, your customers won't even know that you've had some kind of service interruption.
Being Prepared Has Never Been Easier
As a busy entrepreneur, we know that your time is valuable, which is why we offer a quick and easy solution to your call forwarding answering service and virtual receptionist needs. We work with all types of businesses from small, local companies to large, multinational corporations. We have the skills, experience, and manpower to provide you with a professional answering service at a rate that won't break your budget.
AnswerHero's phone answering services will keep your business running without any setbacks or interruptions, even when technicians are busy working to restore electricity or internet access to your area. We offer reliable customer service 24/7, without fail. We're also available even on weekends and holidays so you can focus on getting your business back up and running as soon as possible.
Our virtual receptionists are quick to adapt, learn, and understand your business so you don't have to worry about spending countless hours training them. We also offer personalized plans that are designed to meet the specific needs of your business, no matter how small or large it is. We understand that each industry has its own unique challenges when it comes to out of hours call answering services, which is why we take the time to get to know you, your business, and your customers.
We will even set up a dedicated phone number that's just for your business. This way, you can make sure that your company takes full control of your phone calls while remaining committed to providing great customer service. Our team will be by your side in the event of a disaster so your customers won't be left in the dark when it comes to their questions and concerns.
Contact AnswerHero Today
If you're in need of a disaster recovery plan that's quick and easy to implement, look no further than AnswerHero. Our live virtual receptionists are friendly, professional, and eager to get started answering your inbound calls. We'll ensure that no customer is ever left on hold or transferred to the wrong department ever again. With AnswerHero's 24/7 telephone answering service, you’ll finally stop missing important calls and increase customer satisfaction.