Will I have to sign a contract?
No, we don’t believe in contracts. We stand behind our service and want you to be happy. We ask that customers provide us a 30 day (or more depending on the plan) notice of cancelation so that we can adjust our staffing appropriately.
How do I receive my messages?
You can opt to receive your messages via email, SMS text, fax, by secure message, on your client portal, summarized on a daily report, or any combination of these methods.
Are your Agents outsourced?
No, all of our calls are answered by in-house agents. We own all of our call centers which grants us control over our calls and ensures the highest quality assurance.