Stop Worrying About Calls and Enjoy Peace of Mind
With AnswerHero, you can rest assured knowing your clients will have a professional and quality experience with every call every time when you use our 24 hour answering service. We can provide you with affordable and flexible call answering solutions without the high costs and big-time commitment of managing your own client service department. Our team of virtual receptionists is always available to answer your phone calls and provide accurate information about your business. With our professional answering service, let AnswerHero elevate your company to the next level.
Never Miss an Important Call with AnswerHero's After Hours Call Answering Service
At AnswerHero, we make sure your customers are always connected to a knowledgeable and friendly virtual representative. Our live receptionist answering service is available 24 hours a day, 7 days a week, and 365 days a year so your customers will always be able to reach someone at your business no matter what day or time it is. AnswerHero will always be there to answer your calls after hours, take messages and schedule appointments to help you grow your business.
24 Hour Overflow & After-Hours Answering
We work beyond regular business hours to make sure that no call is missed, no appointment is forgotten, and no information goes unheard. Whether it's early in the morning, late at night, or your team is simply overwhelmed, we've got you covered.
Taking Messages 7 Days a Week
Our team is here 7 days a week to answer all of your inbound calls. We work weekends so you can be sure that whenever a customer needs to reach you, someone reliable will be there to answer. AnswerHero can ask your potential customers the right questions and get the necessary information while you’re out to capitalize on every potential call.
Appointment Scheduling 365 Days a Year
Even on holidays and weekends, AnswerHero’s 24 hour answering service will make sure that your customers have a way to contact your business to schedule appointments. Capturing every opportunity that comes your way can increase your revenue and help your company grow. We'll take good care of your potential leads so you can take a much-needed break with your family and friends.
Why Choose AnswerHero's 24-Hour Bilingual Answering Service?
Do you want to grow your small business by taking on more clients and projects, but don’t have a receptionist or ability to also answer the phone during lunch breaks, after hours, while you are on the phone, or during times of high call volume?
With AnswerHero, you can boost your productivity with our seamless integration capabilities, giving your a more cohesive experience that has never been easier.
Benefit from 100% bilingual staff: Our 100% bilingual staff can answer your calls in English or Spanish all day, every day, ensuring that no matter what language your customers speak, they'll feel comfortable calling in to and supporting your business.
Capture more leads: When callers go directly to voicemail, your chance of capturing new leads dwindles. Live operators keep people on the phone and get them involved with your business, whether they make an appointment over the phone or get forwarded to the right person.
Create a human-centered business: Say goodbye to voicemail messages and bots. Our call answering services allow your leads and customers to do business with real people.
Offer personalized experiences: Our answering professionals recognize returning callers to create a more personalized experience for your clients or customers.
We offer a simple but effective approach to 24 hour telephone answering service by following three easy steps.
How It Works
We'll help you find the best service plan to suit your needs. Once you've signed up, you'll gain access to our team of live operators who can answer your calls and provide the attention your clients deserve. Gain round-the-clock access to a team of professionals who will answer your calls and take care of your messages by:
Forward Your Number
You simply need to forward your company's phone number to us and we'll take care of the rest. There is no equipment to buy or software to install because you won’t even need to change your current phone provider or plan. Our team of agents will take care of everything from beginning to end.
We Take Your Calls
Our friendly support team of 100% bilingual agents will answer your incoming calls, take messages for you, and provide exceptional live virtual receptionist services based on your unique preferences. Whether you choose to have us answer calls with a personalized greeting, set up custom call routing, or give your clients options on how they can get in touch with you, AnswerHero will ensure that every call is handled accurately and efficiently.
Receive Your Messages
Once the call is finished, we'll send you a detailed summary of everything that was discussed so you know what happened during the phone call. We will provide a comprehensive record of the entire conversation so you have all the information related to your customer, project, or task at hand. We can send the report to you via text, fax, and/or secure message.
Industries We Serve
Do You Need a 24/7 Live Answering Service?
No matter what industry you're in, AnswerHero will make sure your customers are always connected to a friendly support team member who can answer their questions or direct them to someone who can.
Whether you run a local business, an online empire, or both, AnswerHero’s live answering after-hours phone service has got you covered. We offer exceptional 24-hour answering services for the following industries:
Most legal firms are overwhelmed by the sheer amount of both existing and new client callss. It’s quite hard to handle everything at once, so to help you focus on the case at hand, AnswerHero will take your inbound calls for new and existing clients to help you stay in your workflow state. We will capture every opportunity at your law office to help grow your practice.
Those who work in the medical field know that you need a professional, yet empathic approach in everything that you do that involves patients. AnswerHero™ provides call answering and virtual receptionist services with team members who have been fully trained to deal with the variety of calls that medical practices receive. Our answering professionals abide by HIPAA regulations to keep your organization compliant.
The service industry spans a whole legion of businesses: electricians, plumbers, professional photographers, veterinarians, wedding planners, etc. They all provide vital services, often to people who need them urgently and if the phone is not answered, it is lost business. Don’t let your competition take your potential leads when you are away from the phone. Take advantage of every opportunity with AnswerHero.
People in the financial industry like accountants, financial managers, stockbrokers, insurers, and others, understand that talking to clients on the phone is a significant part of every day’s work. However, the time spent on the phone can be disruptive and can hurt efficiency. Utilize our 24 hour answering services to stay focused on your work without missing quality leads.
AnswerHero™ has helped numerous companies in the Managed IT and Technical Support industries provide flawless customer service during times when call volume is high or during after-hours when staff might not be readily available to take support calls by triaging calls. Take advantage of AnswerHero’s call answering, message taking & appointment scheduling support.
The hospitality industry has to be responsive to customers and clients. Every interaction counts, and being professional, friendly and efficient creates a level of confidence that puts clients at ease and allows for trust to develop. Our trained professionals can answer your calls and make quality customer service the utmost importance for your business.
Non-Profit Organizations can benefit from the flexibility of on-demand services to help with everything from appointment setting to message-taking, call routing, surveys, and so much more. Non-profits have unique needs and constraints that make hiring additional full-time staff financially impossible. We can help with ebbs and flows of their campaigns.
Many government agencies have limited resources, including staff. When there aren't enough people to answer the phones for the number of people calling, it can be harder to stay productive and serve your community. Call answering services ensure messages are taken and people are heard, even when your agency is busy.
Experienced real estate agents are fully aware that business happens after hours as well as during weekends and holidays. They also spend a significant amount of time tending to current clients and their needs, showing properties, and filling out paperwork, yet they need to answer all of their calls because they never know when a potential buyer or seller may be calling. AnswerHero will make your life easier by answering calls 24/7/365 so you can give your attention to your buyers.
Frequently Asked Questions
Stop Worrying About Missed Calls and Start Growing Your Business Today
At AnswerHero, our mission is to provide you with the best bilingual answering service in the industry. By using our 24 hour answering service, we will not only help improve your customer support but also increase your brand awareness so you can focus on what matters most - growing your business.