A 24-hour phone answering service has real people answering your phones around the clock. Whenever a lead or existing client calls, we pick up.
That means 8 out of 10 customers will hang up and can potentially go somewhere else if you don’t answer the phone. Our 24/7 answering service is accessible at all times to give your clients the best phone experience possible.
Even the most committed business owner has to take breaks. Our 24-hour answering service can cover your bases and protect your image, including after hours. At AnswerHero, we’re here to make sure your company never misses another important call.
We provide affordable and flexible call answering solutions without the big-time commitment of long-term contract. With our professional 24 hour phone answering service, let AnswerHero elevate your company to the next level.
We handle basic processes like taking messages and routing calls, but we can also make appointments and provide translation services. See the difference AnswerHero™ makes — choose your plan or contact us today.
Our 100% bilingual staff can answer your calls in English or Spanish all day, every day, ensuring that no matter what language your customers speak, they’ll feel comfortable calling in to and supporting your business.
When callers go directly to voicemail, your chance of capturing new leads dwindles. Live operators keep people on the phone and get them involved with your business, whether they make an appointment over the phone or get forwarded to the right person.
Say goodbye to voicemail messages and bots. Our call answering services allow your leads and customers to do business with real people.
Our answering professionals recognize returning callers to create a more personalized experience for your clients or customers.
80% of customers won’t leave a voicemail, leaving you with a lost potential customer.
No matter what industry you’re in, AnswerHero will make sure your customers are always connected to a friendly support team member who can answer their questions or direct them to someone who can.
Whether you run a local business, an online empire, or both, AnswerHero’s live answering after-hours phone service has got you covered. We offer exceptional 24-hour answering services for the following industries:
A 24-hour phone answering service has real people answering your phones around the clock. Whenever a lead or existing client calls, we pick up.
After-hours calls take place any time your business is not operating. Standard after-hours calls might occur after 5 p.m. when your office shuts down for the day. These calls also include the days your office is normally closed, like weekends and public holidays. At AnswerHero we answer live calls 24/7 to ensure you are always covered.
At AnswerHero™, we have flexible pricing plans for businesses to choose the service option that suits their needs best. Pricing plans are based on the number of minutes you need per month. All packages include 100% bilingual service that operates 24/7/365.
Every package has a flat monthly rate — no hidden fees or contracts involved. These plans also feature a flat price for adding minutes should you exceed your minute limit. If you find that your current package doesn’t cover you well, you can easily upgrade to the next level. Things slowing down at the office? Downgrade your plan just as easily.
Our call answering professionals are taught to respond to callers based on your business. You give us the core reasons people call, and we work with you to develop scripts for our professionals. Their responsibilities will vary based on your needs, but common tasks include:
At AnswerHero, our mission is to provide you with the best bilingual answering service in the industry. By using our 24-hour answering service, we will not only help improve your customer support but also increase your brand awareness so you can focus on what matters most – growing your business.
Positive: Professionalism , Quality , Responsiveness , Value
Positive: Professionalism , Quality , Responsiveness , Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!
AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.
Positive: Professionalism Very useful service for our incursion in the American market.
I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.
Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
Never miss an important call again with AnswerHero. Out team of professionals will answer calls 24/7/365 based on the information you provide about your business. We handle basic processes like taking messages and routing calls, but we can also make appointments and provide translation services. See the difference AnswerHero makes — choose your plan or contact us today!
Contracts and No Hidden Fees
We Answer Your Calls All Year Around
Bilingual Agents
