24 Hour Live Answering Phone Service
Do you know that 80% of customers won’t leave a voicemail when they call your business? That means 8 out of 10 customers will hang up and can potentially go somewhere else if you don’t answer the phone.
Even the most committed business owner has to sleep sometime, and you may not have the resources to have your own all-hours customer care team. You need a 24-hour telephone answering service that can cover your bases and protect your image, even after hours. At AnswerHero, we’re here to make sure your company never misses another important call. Our virtual answering service is accessible at all times to give your clients the best client service experience possible. Contact us today at (888) 974-2567 to get started.
Stop Worrying About Calls and Enjoy Peace of Mind
When you call AnswerHero today to learn more about our 24 hour answering services, we'll work with you to set up a customized answering service account that meets your business' unique needs!
Never Miss an Important Call with AnswerHero's 24 Hour Answering Service
At AnswerHero, we make sure your customers are always connected to a knowledgeable and friendly virtual customer service representative. Our live receptionist answering service is available 24 hours a day, 7 days a week, and 365 days a year so you can rest assured your customers will always be able to reach someone at your business no matter what day or time it is. With our 24 hour answering service, you can rest easy knowing that someone will always be there to answer your calls and help you grow your business.
24 Hours a Day
We work beyond regular business hours to make sure that no call is missed, no appointment is forgotten, and no information goes unheard. Whether it's early in the morning or late at night, we've got you covered.
7 Days a Week
Monday through Friday, our team is here to answer all of your inbound calls. We work on weekends too, so you can be sure that whenever a customer needs to reach you, someone reliable will be there to answer.
365 Days a Year
Even on holidays and weekends, AnswerHero’s 24 hour answering service will make sure that your customers have a way to contact your business. We'll take good care of them so you can take a much-needed break with your family and friends.
Why Choose AnswerHero's 24-Hour Bilingual Answering Service?
Do you want to grow your small business by taking on more clients and projects, but don’t have a receptionist or ability to also answer the phone during lunch breaks, after hours or during times of high call volume?
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All calls will be answered:
With 24/7 availability every day of the year, you can rest easy knowing your business will never miss a call or message.
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Enjoy freedom with no contracts or hidden fees:
Our out-of-hours call answering service is month-to-month, so you can change your level of service if you need to — and we'll never charge extra fees.
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Benefit from 100% bilingual staff:
Our 100% bilingual staff can answer your calls in English or Spanish all day, every day, ensuring that no matter what language your customers speak, they'll feel comfortable calling in to and supporting your business.
In addition to answering phone calls, our team can also help you with taking messages, scheduling appointments, intake questionnaires, and so much more. We offer an all-in-one phone answering service that is designed to provide your clients with excellent customer experiences.
We offer a simple but effective approach to 24 hour telephone answering service by following three easy steps.
Don’t Let Your Calls Go Unanswered!
of customers won’t leave
a voicemail, leaving you with
a lost potential customer
How It Works
We'll help you find the best service plan to suit your needs. Once you've signed up, you'll gain access to our team of live operators who can answer your calls and provide the attention your clients deserve. Gain round-the-clock access to a team of professionals who will answer your calls and take care of your messages by:
Step 1
Forward Your Number
You simply need to forward your company's phone number to us and we'll take care of the rest. There is no equipment to buy or software to install because you won’t even need to change your current phone provider or plan. Our team of agents will take care of everything from beginning to end.
Step 2
We Take Your Calls
Our friendly support team of 100% bilingual agents will answer your incoming calls, take messages for you, and provide exceptional live virtual receptionist services based on your unique preferences. Whether you choose to have us answer calls with a personalized greeting, set up custom call routing, or give your clients options on how they can get in touch with you, AnswerHero will ensure that every call is handled accurately and efficiently.
Step 3
Receive Your Messages
Once the call is finished, we'll send you a detailed summary of everything that was discussed so you know what happened during the phone call. We will provide a comprehensive record of the entire conversation so you have all the information related to your customer, project, or task at hand. We can send the report to you via text, fax, and/or secure message.
Industries We Serve
Do You Need a 24/7 Answering Service?
No matter what industry you're in, AnswerHero will make sure your customers are always connected to a friendly support team member who can answer their questions or direct them to someone who can.
Whether you run a local business, an online empire, or both, AnswerHero’s live answering phone service has got you covered. We offer exceptional 24 hour answering services for the following industries:
Legal
Most legal firms are overwhelmed by the sheer amount of both existing and new clients. Sometimes, it’s quite hard to handle everything at once, especially when it comes to answering hundreds of calls and micro-managing schedules from existing and new clients, don't let an opportunity go unanswered.
Medical
Those who work in the medical field know that you need a professional, yet empathic approach in everything that you do that involves patients. AnswerHero™ provides call answering and virtual receptionist services with team members who have been fully trained to deal with the variety of calls that medical practices receive.
Service Providers
The service industry spans a whole legion of businesses: electricians, plumbers, professional photographers, veterinarians, wedding planners, bloggers, caterers, contractors, funeral homes, dog walkers, etc. They all provide vital services, often to people who need them urgently and if the phone is not answered, it is lost business.
Real Estate
In the real estate industry, there is no such thing as a 9 to 5 job. Experienced real estate agents are fully aware that business happens after hours as well as during weekends and holidays. They also spend a significant amount of time tending to current clients and their needs, showing them properties, dealing with paperwork, and updating listings yet need to answer all of their calls because they never know when a potential buyer or seller may be calling.
Finance
People in the financial industry like accountants, financial managers, stockbrokers, insurers, and others, understand that talking to clients on the phone is a significant part of every day’s work. However, the time spent on the phone can be disruptive and can hurt efficiency.
Technical Support and IT
AnswerHero™ has helped numerous companies in the IT and Technical Support industries provide flawless customer service during times when call volume is high or during after-hours when staff might not be readily available to take support calls by triaging calls.
Hospitality
The hospitality industry has to be responsive to customers and clients. Every interaction counts, and being professional, friendly and efficient creates a level of confidence that puts clients at ease and allows for trust to develop.
Non-Profit
Non-Profit Organizations can benefit from the flexibility of on-demand services to help with everything from appointment setting to message-taking, call routing, surveys, and so much more. Non-profits have unique needs and constraints that make hiring additional full-time staff financially impossible. We can help with ebbs and flows of their campaigns.
Stop Worrying About Missed Calls and Start Growing Your Business Today
At AnswerHero, our mission is to provide you with the best bilingual answering service in the industry. By using our 24 hour answering service, we will not only help improve your customer support but also increase your brand awareness so you can focus on what matters most - growing your business.
Every Call. EveryTime.
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contracts and
no hidden fees