Live Virtual Receptionist
Services

Our in-house agents are live and well equipped to answer all your calls friendly and professionally. We are trained in providing your callers with the human touch, ensuring that your business never misses a call.

No voicemails, no automated answering machines. Our elite team of LIVE virtual receptionists will answer every call when you can’t, helping you run your business smoothly.

We are a fraction of the cost of a full-time employee

Live Virtual Receptionist
Services

Our virtual receptionists are meant to be a direct extension of your business. Just like an in-house receptionist, our virtual receptionists are here to help you run your business smoothly. Our agents are here to help your business and your callers.
Yes, our agent answers your phones, but they do so much more including:

  • Take down messages
  • Schedule appointments
  • Capture lead information
  • Transfer callers
  • Handle after-hour and overflow calls
  • Spanish-English translations
  • And more…

Our agents are your agents, and here to help you grow your business.

70%

of customers are more satisfied when they speak to a live agent over the phone.

Don’t Let Your Calls Go Unanswered!

How It Works

Forward Your Number

Forward your existing number to
us and all your calls will be
forwarded to our team of agents.

We Take Your Calls

As soon as a call comes in, our agents
promptly answer on your behalf, based
on the custom instructions you provide.

Receive Your Messages

A full record of the callers information
and action made is sent to you by email,
text, fax and/or secure message.

Learn More

Do You Need a
Virtual Receptionist?

Do you need help with your overflow or after-hour calls? Are
you understaffed and feeling overwhelmed? Are you looking
to reduce operational cost? Then you have come to the right
place. AnswerHero’s virtual receptionists are the perfect
solution for your business.

around the clock, greeting all your customers with a
professional and friendly introduction to your business. We
help all businesses including:

legal

Legal

real_estate

Real Estate

medical

Health Care

hospitality

Hospitality

providers

Service Providers

non-profit

Non-profits

Stop worrying about unanswered calls and losing potential business and start enjoying your peace of mind. AnswerHero will make sure all your calls are handled professionally and held to the highest standards!

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Our Agents Have the H.E.R.O. Factor

(Helpful – Empathetic – Respectful – Optimistic)

Friendly Approach
to Your Customer Care

Our in-house live agents are fully bilingual and well equipped to answer all your calls. We are trained in providing your callers with the human touch, ensuring that your callers receive the H.E.R.O. Factor!

Professionally Trained
for Quality Calls

All our agents go through a rigorous AnswerHero Training that includes instructor-led classes and a hands-on review training. Only the top candidates with the highest marks and results get hired, leaving you with the best agents that provide the best quality of calls.

Bilingual Excellence

AnswerHero agents are 100% bilingual. With 52 million people in the US who speak Spanish, it only makes sense to have a bilingual team on your side who can help you gain a new customer demographic. Nothing will get lost in translation with us!

Answer Hero allows you to run your business without limits. We are proud to have provided our clients with a Virtual Receptionist Service to answer phone calls, take messages, route calls, and schedule appointments, ensuring no phone call ever goes unanswered.

You can have a professional and well-trained virtual receptionist at a fraction of the cost of a full-time employee!

Why do I need a Virtual Receptionist?

  • 24/7/365 answering at no additional cost
  • Customized answer phrase, scripting, and call transferring
  • Less expensive than a full-time employee or having someone on-call

Average full-time equivalent employee costs the business $2,789 per month

  • Accounts are live within 24 hours, instead of weeks of recruiting, screening, hiring, and training
  • Instant scalability: during busy times or slow time, calls are answered within 2 – 3 rings

What is the difference between a virtual assistant and a virtual receptionist?

  • A virtual assistant is different from a virtual receptionst in that when you hire a virtual assistant it’s typically an individual person (much like hiring an employee) and this person can provide a multitude of different services to you or your business. Since it’s usually one person they tend to work on a set schedule. A virtual receptionist service covers your phones and a handful of other tasks associated with an inbound call such as scheduling appointments or lead capturing. With a virtual receptionist service you’ll always have multiple people available to take your calls around the clock.

Never worry about your calls going unanswered again regardless of how late it might be or whether calls come in over the weekend or during holidays. An online receptionist An online receptionist, more commonly referred to as a virtual receptionist, will take calls, route and patch calls, and take messages in a friendly, efficient, and professional manner 24/7, 365 days of the year.

When you partner with Answer Hero, there’s a rock-solid solution at your disposal.

AND/OR

Do you operate 24/7/365?

  • Yes! Our friendly, professional virtual receptionists are scheduled and working 24 hours a day, 7 days a week, 365 days a year to take messages and route calls

Are all of your virtual receptionists fully bilingual?

  • Yes! All of our virtual receptionists are fully bilingual in English and Spanish so your callers never have to wait to speak to someone who speaks their language!

Customizable

  • Our virtual answering service is highly customizable to your needs, from the answer phrase, to the call types, to how the messages are dispatched to you

No Investment Required

  • You can have live virtual receptionists answering your calls in less than a day with no out-of-pocket costs except your plan. You do not need to provide any hardware or software, you only need to forward your phone lines to us!

Industries We Serve

Every Call. Every Time.

0

contracts and no hidden fees

24/7

We answer your calls all year around

100%

All our agents are fully bilingual

Get Started

Get Started Today!

Give us a call 888.675.8098