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Customer Care: 888-389-1005
Pricing & Plans
Pricing & Plans 888-974-2567

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Live Virtual Receptionist Services

Every Call is an Opportunity

Your customers rely on your phone line to connect with your business. Answering every call makes a positive impact on your customer base. A missed call is a missed opportunity. Outsourcing is an excellent option when your call volume starts to feel unmanageable. AnswerHero™ helps you take advantage of every opportunity that comes your way with a virtual receptionist.

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Virtual Receptionist from AnswerHero™

From capturing potential leads to assisting your existing clients, it’s essential to your business to have someone answering the phones 24/7.

AnswerHero™ virtual receptionists act as an extension of your team to provide the support you need to ensure every call is answered during the day, after hours, and even during holidays. The result — your business answers every call, captures every lead and takes advantage of every opportunity.

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Zero missed calls

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Zero Voicemails

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100% Opportunity

Why Do I Need a Virtual Receptionist Service?

Our virtual receptionist services are also excellent for disaster recovery needs. When your office is unavailable for any reason, a virtual receptionist ensures your callers are informed and able to leave messages.

Receptionists provide that first human interaction at your business — the same applies over the phone. A virtual receptionist from AnswerHero™ welcomes your callers with a friendly voice and customized greeting. Our highly trained, 100% bilingual agents are always available to answer your phones when you need it the most.

Our live virtual receptionist service offers you the ability to focus on your business’s core activities. Our service can help you manage your inbound calls, handle overflow calls and provide your clients with a friendly voice ready to assist.

Investing in a professional phone answering service is absolutely essential to growing your small business or startup. That’s why so many companies are turning towards our Virtual Receptionist Service.

Stop worrying about missed calls, increase your productivity and provide a better experience for your clients. If you are looking for a friendly and experienced remote live receptionist service that will answer all of your business calls, look no further than AnswerHero.

When they’re on the phone, your callers provide a wealth of information about their needs and expectations. Virtual receptionist services ensure you stay connected to these preferences so you can optimize your marketing techniques.

Through lead capture, our virtual receptionists can learn client information like what led them to call your office and who they need to talk to when they call. Your remote receptionist will take thorough notes about the call to make sure your future customer service efforts continue to align with the information shared.

Our virtual receptionist service is a trusted extension of your team. Our experienced receptionists will take the time to learn about your business and your goals. Then, our team will develop a custom greeting and instructions for your account, and we will ensure that your calls are answered every time.

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Testimonials from Satisfied Clients

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Federico

Federico Vargas

Positive: Professionalism ,  Quality ,  Responsiveness ,  Value

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Frandley Julien

Positive: Professionalism ,  Quality ,  Responsiveness ,  Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!

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Nick

Nick Desrochers

AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.

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Santiago

Santiago Olocco

Positive: Professionalism Very useful service for our incursion in the American market.

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Daphne Latimore

I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.

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Answer Hero

Jonadab Franco

Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!

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Marco

Marco E

AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!

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Stone

Stonecrest Team

AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!

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Virtual Receptionist Services Tailored to Your Business

At AnswerHero™, we know all businesses are different, and we customize our solutions to work for you. 

  • We’re available 24/7, you forward your calls at your discretion, and we’re here to help.

  • Virtual receptionist during business hours, after-hours, weekends, holidays, and more!

  • Overflow and high volume call forwarding solutions.

  • Virtual switchboard for routing high volumes of calls to their appropriate destinations.

  • Spanish translation services.

  • Message taking, appointment setting, lead capture, and intake questionnaires.

  • Assist with inbound call handling needs with customized call handling instructions.

Our virtual receptionist plans can fit any budget according to your needs. We collaborate with you to determine the best approach for your business so our services offer the most value.

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Virtual Receptionist Pricing: Flexible and Contract-Free

Our virtual receptionist plans can fit any budget according to your needs. We collaborate with you to determine the best approach for your business so our services offer the most value.

Choose from a range of support based on the number of minutes you need per month. Each month has a flat rate for a set number of minutes, and a rate per minute if you need to add to your plan. Our services are always contract-free, so it’s easy to upgrade to the next plan if you find your current one no longer fits your requirements. Regardless of the plan you choose, you’ll have 24/7/365 remote receptionist services with bilingual answering.

Urgent Call Answering

Serving the Industries That Need Us Most

At AnswerHero™, we work with any organization that relies on their phone line to run their business. Many of these companies depend on appointment setting with clients and require the ability to communicate with all types of people. Industries we serve include:

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Benefits of a Remote Receptionist:

Ensuring a Positive Caller Experience
A caller’s first interaction sets the tone for the overall experience of your business.

Our live virtual receptionists offer a friendly professional greeting, consistent message and handle the call based on your instructions. With 24/7 live virtual receptionist options, you can extend your offering beyond your working hours and on holidays. Ensuring Every Call Every Time.

Your longtime customers will be more inclined to remain loyal to your team when someone always picks up the phone with consistent service. Prospective clients will have a positive first impression interacting with a friendly professional live person, instead of voicemail, ensuring no new opportunities are missed.

You can gain peace of mind and stop losing frustrated callers to a language barrier as well. Our virtual receptionists are 100% bilingual to make sure every English and Spanish-speaking caller feels heard. In fact, an AnswerHero™ receptionist can even be your translator if you lack a Spanish speaker on your staff.

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Every Call. Every Time.

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Contracts and No Hidden Fees

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24/7

We Answer Your Calls All Year Around

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100%

All Our Agents Are Fully Bilingual

Our Clients

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Choose AnswerHero™ for a 24/7 Virtual Receptionist

Virtual receptionists create a consistent experience while answering every call. Whether your business needs a virtual receptionist for appointment setting, call routing or message taking, AnswerHero™ provides the solution with a team of bilingual call answering professionals. Capture your leads, earn revenue and grow your business with a virtual receptionist from AnswerHero™. Contact us today or review our service plans to begin enjoying the benefits of a 24/7 bilingual receptionist.

Schedule Call Pricing and Plans

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Contracts and No Hidden Fees

24/7

We Answer Your Calls All Year Around

100%

Bilingual Agents