Live Virtual Receptionist
Our in-house agents are live and well equipped to answer all your calls friendly and professionally. We are trained in providing your callers with the human touch, ensuring that your business never misses a call.
No voicemails, no automated answering machines. Our elite team of LIVE virtual receptionists will answer every call when you can’t, helping you run your business smoothly.
We are a fraction of the cost of a full-time employee
Live Virtual Receptionist
Our virtual receptionists are meant to be a direct extension of your business. Just like an in-house receptionist, our virtual receptionists are here to help you run your business smoothly. Our agents are here to help your business and your callers.
Yes, our agent answers your phones, but they do so much more including:
- Take down messages
- Schedule appointments
- Capture lead information
- Transfer callers
- Handle after-hour and overflow calls
- Spanish-English translations
- And more…
Our agents are your agents, and here to help you grow your business.
of customers are more satisfied when they speak to a live agent over the phone.
Don’t Let Your Calls Go Unanswered!
How It Works
Forward Your Number
Forward your existing number to
us and all your calls will be
forwarded to our team of agents.
We Take Your Calls
As soon as a call comes in, our agents
promptly answer on your behalf, based
on the custom instructions you provide.
Receive Your Messages
A full record of the callers information
and action made is sent to you by email,
text, fax and/or secure message.
Our Agents Have the H.E.R.O. Factor
(Helpful – Empathetic – Respectful – Optimistic)
to Your Customer Care
Our in-house live agents are fully bilingual and well equipped to answer all your calls. We are trained in providing your callers with the human touch, ensuring that your callers receive the H.E.R.O. Factor!
for Quality Calls
All our agents go through a rigorous AnswerHero Training that includes instructor-led classes and a hands-on review training. Only the top candidates with the highest marks and results get hired, leaving you with the best agents that provide the best quality of calls.
AnswerHero agents are 100% bilingual. With 52 million people in the US who speak Spanish, it only makes sense to have a bilingual team on your side who can help you gain a new customer demographic. Nothing will get lost in translation with us!
Answer Hero allows you to run your business without limits. We are proud to have provided our clients with a Virtual Receptionist Service to answer phone calls, take messages, route calls, and schedule appointments, ensuring no phone call ever goes unanswered.
You can have a professional and well-trained virtual receptionist at a fraction of the cost of a full-time employee!
Industries We Serve
Every Call. Every Time.
contracts and no hidden fees
We answer your calls all year around
All our agents are fully bilingual