Those who are in the market of providing tech services not only have to deal with everyday consumers but also with the likes of major corporations.
AnswerHero will be your first line of defense against any issues that your customers may have regarding your product or service. A big percentage of tech support calls are often easy to resolve, but they can be quite tedious especially if you have to keep explaining yourself over and over again. At AnswerHero, you can count on our technical support team to handle all your incoming calls and filter out non-complex inquiries. In more advanced cases, our team will transfer calls to the relevant people within your company who can provide efficient resolutions to your customers’ problems.
Reasons to Hire a 24 Hour Call Answering Service for Your Tech Business
Here are some of the main reasons why you should get an after hours answering service for your tech company:
Who Can Benefit from Answer Hero Answering Service?
Whether you own a small IT business or manage a large technology company, AnswerHero can provide you with the call answering service that you need to properly handle your customers' inquiries. Here are just some of the businesses that can benefit from our phone answering services:
Tech Support Companies
Graphic Design Firms
Web Development Companies
Computer Repair Shops
Mobile App Developers
Computer Networking Providers
Security Systems Provider
With AnswerHero, you can get a live answering phone service that is completely customized to meet the needs of your tech company. Our highly-trained virtual receptionists can help you in all areas of customer service including answering overflow calls, call forwarding, message taking, appointment scheduling, and so much more.
Our existing clients love our service because it allows them to focus on their business while we take care of their customer care department. If your goal is retaining customers and building a great reputation for your tech company, AnswerHero is the perfect partner for your business. We’ll take care of your customers' needs on your behalf, so you can focus on what you do best. Plus, you can take advantage of all the great features we provide without having to hire a full-time employee.
Contact AnswerHero Today
As the leading provider of after hours answering service in the industry, AnswerHero knows what it takes to provide your clients with the best possible customer service experience. We can help take your company's tech support services to the next level while providing you with a top rated answering service that delivers measurable results for your business.
Our answering services are customizable, so you can get the exact level of coverage that you need when you need it most. Whether you need us to take all your calls, forward calls to a specific person or department, or provide tech support after business hours, weekends, or holidays, our dedicated team of virtual receptionists has you covered.
If you want to get two steps ahead of your competition, call us today at (888) 974-2567 to get started.