We offer 24 hour call answering and live virtual receptionist services to ensure that customers can still contact your business when your phones are down or you don’t have enough manpower to answer phone calls. Disaster recovery planning is more than just conducting fire drills and drop, cover, and hold exercises.
When disaster strikes, every second counts. Our team is trained to provide a swift and professional emergency response answering service, acting as a seamless extension of your business. We ensure that critical calls are handled immediately, routed to the right on-call personnel, and that vital information is accurately relayed. From unexpected power outages and IT system failures to natural disasters, our service provides the business continuity you need to keep your operations running smoothly. We’re your reliable phone system backup when your primary communication lines go down.
AI receptionists can also help absorb call spikes during a crisis, with live agents always available for anything that needs a human response.
Disasters, whether natural or man-made, are unpredictable. There are many variables that can create a disastrous event, which calls for a disaster recovery plan that is both flexible and easily adaptable. A disaster recovery plan that includes a way for your lines to be rerouted to an alternative destination can be the difference between continuing your business as usual or shutting your doors for good.
At AnswerHero, we offer a 24/7 office answering service to help businesses that are severely impacted by any kind of disaster. We also offer a reliable live virtual receptionist service to assist in routing callers to the appropriate person or department in times of emergencies. AnswerHero’s disaster recovery solution is designed so that businesses of all shapes and sizes can survive a storm, an earthquake, a flood, or any other natural or man-made disaster.
Business emergencies are not only limited to natural disasters. There are other reasons why your business may need disaster recovery solutions. Any time that your workforce is overwhelmed, AnswerHero can step in to help you maintain healthy business relationships with clients and customers.
We are always available to assist you in the event of:
AnswerHero’s 24 hour answering service for businesses include anything from answering phone calls directly or routing callers to appropriate departments, to handling overflow calls until you’re ready to take them yourself. Our after hours call answering service is also the ideal disaster recovery solution for business owners who are looking for reliable customer service, no matter what time of day it is.
If you’re in need of a disaster recovery plan that’s quick and easy to implement, look no further than AnswerHero. Our live virtual receptionists are friendly, professional, and eager to get started answering your inbound calls. We’ll ensure that no customer is ever left on hold or transferred to the wrong department ever again. With AnswerHero’s 24/7 telephone answering service, you’ll finally stop missing important calls and increase customer satisfaction.
And when call volume spikes during a crisis, our AI receptionists can jump in too, so live agents stay focused on the calls that need them most.
AnswerHero is your partner in prompt, reliable, and dependable customer service even in times of crisis. Our call forwarding answering service and live virtual receptionist service ensure that you remain accessible to your customers and clients, even after regular business hours or when your standard channels of communication are down.
We have a team of experienced customer service agents who are ready to answer all of your incoming calls, manage customer service inquiries, take messages, schedule appointments, and so much more.
Here are just a few of the features that AnswerHero’s virtual answering service offer:
With AnswerHero, you can focus on getting your business back on track while our team of customer service professionals handles everything else. With our disaster recovery solutions, your customers won’t even know that you’ve had some kind of service interruption.
As a busy entrepreneur, we know that your time is valuable, which is why we offer a quick and easy solution to your call forwarding answering service and virtual receptionist needs. We work with all types of businesses from small, local companies to large, multinational corporations. We have the skills, experience, and manpower to provide you with a professional answering service at a rate that won’t break your budget.
AnswerHero’s phone answering services will keep your business running without any setbacks or interruptions, even when technicians are busy working to restore electricity or internet access to your area. We offer reliable customer service 24/7, without fail. We’re also available even on weekends and holidays so you can focus on getting your business back up and running as soon as possible.
Our virtual receptionists are quick to adapt, learn, and understand your business so you don’t have to worry about spending countless hours training them. We also offer personalized plans that are designed to meet the specific needs of your business, no matter how small or large it is. We understand that each industry has its own unique challenges when it comes to out of hours call answering services, which is why we take the time to get to know you, your business, and your customers.
We will even set up a dedicated phone number that’s just for your business. This way, you can make sure that your company takes full control of your phone calls while remaining committed to providing great customer service. Our team will be by your side in the event of a disaster so your customers won’t be left in the dark when it comes to their questions and concerns.
Positive: Professionalism , Quality , Responsiveness , Value
Positive: Professionalism , Quality , Responsiveness , Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!
AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.
Positive: Professionalism Very useful service for our incursion in the American market.
I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.
Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
Please feel free to call our 24/7 customer service hotline at 888-635-3509
Contracts or
Hidden Fees
We Answer Your Calls All Year Round
Bilingual Agents
