Live Answering Service Highlights
Our live call answering service provides an all-encompassing solution for your business, empowering you with the tools to help your enterprise grow and scale with:
Live Virtual Receptionists
With 24/7 availability every day of the year and a team of 100% bilingual receptionists ready to take your calls, rest assured your customers will receive the best possible experience every time they contact your company.
Bilingual Answering Service
Our answering agents understand and communicate with your customers in fluent English or Spanish to ensure all calls are handled as smoothly and professionally as possible.
Leverage a suite of integration options for seamless communication between your virtual receptionist and other aspects of your business.
Our HIPAA-compliant messaging feature ensures that your customers' information remains confidential and secure.
We'll handle all of your calls so you can focus on what matters most — growing your business. Here's how it works:
1. Forward Your Number
Forward your number to us and our trained agents will take over from there.
2. We Answer Your Calls
Our in-house team of trained virtual call answering agents will take your calls professionally and courteously while following the custom instructions you provide.
3. Receive Your Messages
You'll receive comprehensive records, including the caller's information, a summary of the discussion and any actions performed, from message taking to appointment setting.
Why Choose AnswerHero™
From answering phones to making appointments, AnswerHero™ no-contract call answering services will help your business thrive in today's market. We provide:
Quality Bilingual Services
Have peace of mind knowing you'll have Spanish-speaking agents on staff ready to help with any customer question in either English or Spanish.
Fully Customizable Plans
AnswerHero™ offers flexible, customized call answering service plans you can use for as long or as little as you need them. When ready to upgrade, we'll help you with no hassle or contracts.
No matter what time of day or night, our agents are ready to take your calls every hour of every day of the year (including holidays).
We take pride in using the most advanced technologies available to provide your business with an efficient, valuable experience.
With AnswerHero™, you can stay in control of your account without contracts, holiday fees, setup fees or hidden fees.
Our Client Testimonials
"We have been using AnswerHero for our small law firm for more than 2 years now and extremely happy with their service. My clients consistently note the pleasant reception they receive when calling our office and our messages are carefully and promptly transcribed. We recently had some technical issues with call forwarding after switching to a new phone service provider, and AnswerHero’s team worked closely with us and continued to troubleshoot until we found the cause and resolved the issue. I was really impressed with how responsive, professional, and persistent they were in finding a solution. Highly recommend their service!"
"My experience with AnswerHero and the whole staff has been exceptional. We have an online subscription business model, in a “card not present environment” we have hundreds of transactions daily that flow through our system. Not only does AnswerHero offer our members excellent customer service they have minimized our chargebacks and put more money back in our business. Thank you to the entire staff!"
"We never imagined that using an answering service could be so good for business. We've been able to grow month over month while at the same time increasing customer satisfaction. You are trulu a partner that we can grow with"
"AnswerHero has truly transformed my work-life. As a real estate agent, I now have more time for my clients and myself because AnswerHero takes care of appointment scheduling, message taking and lead qualification while I get to focus on my current and “good fit” potential clients."
"Professional and very efficient. Bilingual options, transcribed messages delivered to you by email and/or text, calendaring services, easy to set and deliver office/holiday schedules and messages to specific groups of people, and very friendly customer service. I'm a happy customer!"
"Very professional. Consistent follow-up for holiday hours making it easy to advise our clientele of out of the norm office hours. Great customer service, always available and prompt."
Choose Your Plan Today
Your company's success depends on connecting with your customers and providing them with the best service possible. Whether you need short-term or long-term solutions, AnswerHero™ can give you the customer service tools for success. Find the plan designed to meet your business's specific needs and requirements and sign up for our services today!
Not Sure Which Plan to Choose? Please Call Us at 888.974.2567, Contact Us Online, or Compare Plans below.
|No Setup Fee, No Contract|
|24/7 Live Answer and Call Transferring|
|Message Delivery via Email/Text|
|Bilingual English/Spanish Answering|
|Web App/Online Acct Access|
|Time Conditioned Instructions|
|Customized Call Closing|
|Advanced Account Setup w/ Custom Scripting|
|Live Interpreter Service|
|Login-based Scheduling/EMR/EHR, Medical Office Scheduling|
Never Miss a Call Again
At AnswerHero, our goal is to give you accurate information quickly and efficiently. We’ll make sure to provide you with the best possible business answering service before, during, and after each call