Live Call Answering Service For Business
If you’re looking for the best 24/7 answering service, we’ll be happy to assist you at AnswerHero™.
Our Services
All-in-One Complete Business Answering Service
At AnswerHero, our live virtual receptionists can handle anything from your most complex, high-pressure calls to simple, straightforward administrative tasks.
Bilingual Answering Service
Our virtual answering service team is fully bilingual & ready to help your business assist your Spanish Speaking customers.
Live Answering
Urgent calls require expertly trained, friendly professionals to handle calls in a manner that serves your business best.
Virtual Receptionist
Our in-house agents are live and well equipped to answer all your calls friendly and professionally. We are trained in providing your callers.
1. Forward Your Number
Forward your existing number to us and all of your calls will be forwarded to our team of agents.
2. We Take Your Calls
As soon as a call comes in, our agents promptly answer on your behalf, based on the custom instructions you provide
3. Receive Your Messages
A full record of the callers information and action made is sent to you by email, text, fax and/or secure message.
Why Choose AnswerHero
AnswerHero will be your partner in providing exceptional service to your customers. We will take the time to get to know your business and learn about the unique products and services you provide.
24/7/365 Customer Support
Say goodbye to missed opportunities and unanswered calls. Our team of live virtual receptionists is available 24/7/365, so you can run your growing business with no limits and no interruptions.
At AnswerHero, our live answering service works while you sleep, giving you the ability to provide reliable, responsive, and round-the-clock support to your customers. We are also available on weekends and holidays, so you can provide a level of service that your competitors can't match.
100% Bilingual Service
Don't let language barriers stand between you and your customers. All of our agents are fluent in both English and Spanish, allowing you to provide your customers with exceptional service, whichever language they speak.
Whether your business is looking to expand into the Hispanic market or you are simply looking for an effective way to communicate with your Spanish-speaking customers, AnswerHero has you covered. Our bilingual answering service puts you in touch with your Hispanic clientele, allowing you to connect with them on a whole new level.
No Contracts, No Setup Fees, No Holiday Fees
At AnswerHero, enjoy no contracts, no setup fees, and no holiday fees. Unlike other answering service providers, we don't nickel and dime you for every little change in your account. Instead, we offer competitive rates with no hidden fees and no surprises.
If you are looking for a reliable, straightforward answering service that can help you grow your business without any of the typical, high-priced bells and whistles, look no further than AnswerHero. We offer some of the most affordable rates on the market, allowing you to provide quality customer service without draining your bank account.
Cutting-Edge Technology
We use cutting-edge call center technology to ensure that our services are as reliable and efficient as possible. We have our own redundant, state-of-the-art infrastructure with 99.9% uptime, so you never have to worry about any interruptions.
Your business deserves the best, and that's exactly what we provide. With AnswerHero, you can focus on running your business, without having to worry if your answering service is going to perform when you need it most. With virtually no downtime and no interruption, you can sleep well at night knowing that your business is well taken care of.
Flexible and Customizable
No two businesses are alike, that's why we offer a variety of phone answering plans to help you find the perfect match for your business. We also offer seamless integrations with your favorite apps and services to make our professional answering service a true extension of your company.
AnswerHero gives you full control and flexibility in the way that you operate your business. Whether you need a little extra help for the holiday season or you want us to completely take over your day-to-day operations, we've got you covered. Our services are designed to grow with your business, ensuring that we'll always be a good fit no matter how big your company gets.
All-Inclusive Features
At AnswerHero, we offer everything that you could possibly need in an answering service: live virtual receptionists, 24/7 availability, bilingual support, affordable plans, and so much more. We are your one-stop answering service, giving you the ability to handle all of your customer communications without any limitations.
From 24/7 live phone answering and message taking to custom call routing and appointment scheduling, we have all of the tools that you need to provide quality customer service. Plus, you don't have to pay extra for all of these features because they're already included in your monthly call answering package.
Our Client Testimonials
"We have been using AnswerHero for our small law firm for more than 2 years now and extremely happy with their service. My clients consistently note the pleasant reception they receive when calling our office and our messages are carefully and promptly transcribed. We recently had some technical issues with call forwarding after switching to a new phone service provider, and AnswerHero’s team worked closely with us and continued to troubleshoot until we found the cause and resolved the issue. I was really impressed with how responsive, professional, and persistent they were in finding a solution. Highly recommend their service!"
"My experience with AnswerHero and the whole staff has been exceptional. We have an online subscription business model, in a “card not present environment” we have hundreds of transactions daily that flow through our system. Not only does AnswerHero offer our members excellent customer service they have minimized our chargebacks and put more money back in our business. Thank you to the entire staff!"
"We never imagined that using an answering service could be so good for business. We've been able to grow month over month while at the same time increasing customer satisfaction. You are trulu a partner that we can grow with"
"AnswerHero has truly transformed my work-life. As a real estate agent, I now have more time for my clients and myself because AnswerHero takes care of appointment scheduling, message taking and lead qualification while I get to focus on my current and “good fit” potential clients."
"Professional and very efficient. Bilingual options, transcribed messages delivered to you by email and/or text, calendaring services, easy to set and deliver office/holiday schedules and messages to specific groups of people, and very friendly customer service. I'm a happy customer!"
"Very professional. Consistent follow-up for holiday hours making it easy to advise our clientele of out of the norm office hours. Great customer service, always available and prompt."
Pricing and Plans
At AnswerHero, we offer flexible and affordable answering service business plans to fit your needs.
Not Sure Which Plan to Choose? Please Call Us at 888.974.2567, Contact Us Online, or Compare Plans below.
Compare Plans
| Feature | Economy | Starter | Popular | Pro | Business | Executive | Premier | Enterprise+ |
|---|---|---|---|---|---|---|---|---|
| Base Rate | $39.00 | $79.00 | $129.00 | $249.00 | $449.00 | $849.00 | $1,249.00 | $1,595.00 |
| Included Minutes | 10 | 50 | 100 | 250 | 500 | 1,000 | 1,500 | 2,000 |
| Addtl Min | $1.49 | $1.39 | $1.25 | $0.99 | $0.95 | $0.90 | $0.85 | $0.85 |
| No Setup Fee, No Contract |  | | | | | | | |
| 24/7 Live Answer and Call Transferring | | | | | | | | |
| Message Taking | Basic | Basic | Advanced | Advanced | Advanced | Advanced | Advanced | Advanced |
| Message Delivery via Email/Text | | | | | | | | |
| Bilingual English/Spanish Answering | | | | | | | | |
| Web App/Online Acct Access | | | | | | | | |
| Time Conditioned Instructions | | | | | | | | |
| Lead Collection | | | | | | | | |
| HIPPA Compliant | | | | | | | | |
| Customized Call Closing | | | | | | | | |
| Appointment Scheduling | | | | | | | ||
| Advanced Account Setup w/ Custom Scripting | | | | | | | ||
| Live Interpreter Service | | | | | | |||
| CRM Integrations | | | | | ||||
| Login-based Scheduling/EMR/EHR, Medical Office Scheduling | | |