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Based on a recent study by the ABA Law Practice Division’s Social Media, Legal Blogs, and Websites Committee, 91% of callers who tried reaching out to law firms failed to speak to an attorney while 32% of calls went straight directly to voicemail. This only shows that there is a huge gap between the legal…

Running a successful law firm means more than just knowing the law inside and out. Managing clients, marketing your firm, and other administrative tasks can easily overrun your day with little time left to earn money from billable hours. Unfortunately, many law offices fall victim to the pitfalls of inefficient time management by wasting valuable…

When it comes to legal answering services, there’s no question that AnswerHero and Ruby are two of the most prominent names in the industry. Both companies are trusted by powerhouse brands, have been around for years, and employ some of the best virtual receptionists in the business. However, while both AnswerHero and Ruby offer quality…

Running a law practice can be challenging, not only because you have to manage your clients and their expectations, but also have to keep your firm financially stable. If you’re not careful, small expenses can quickly add up and create a big dent in your operating budget, which could spell trouble for your firm down…

Whether you are an agent or a part of a real estate agency, you know that the real estate industry is a highly-demanding and competitive field. With so many realtors vying for the same pool of clients, it can be difficult to stand out from the crowd – but providing excellent customer service is one…

Trying to make it in the real estate industry can be an intense journey. With the current economic conditions hinting at a possible recession and the competitive nature of the market, it might seem like it’s impossible to grow and develop your real estate business. Many real estate agents give up after their first few…