Running a business isn’t easy. We’re here to help.
Answering your phones, relaying urgent messages, appointment setting, and call routing are just a few of the great services we offer.
Our highly trained staff are equipped to handle your account professionally and appropriately. We will go above and beyond to answer your calls ensuring your business is successful. Our services are aimed to fulfill all your business needs.
SERVICES
24-hour Answering
All your calls will be answered by our expertly trained live agents who are prepared to handle various types of situations from urgent calls to scheduling appointments. We operate 24/7/365 so you don’t have to.
Virtual Receptionist
Our virtual receptionists are experts in all industries. No matter the size of the company, our virtual receptionists are the perfect solution to help you answer all your calls and help grow your business.
Bilingual Answering Service
All our live agents are fully bilingual, so nothing will get lost in translation. Speaking to your callers in their native language gives your existing clients an extra level of comfort and callers will feel confident in doing business with you.
INCLUDED IN OUR PLANS
Call Routing and
Transferring Phone Calls
With AnswerHero™ as your partner, you can run your business without feeling like your business is running you.
Message Taking
With a greeting of your choice, we’ll answer your calls and take a message that is detailed, accurate and provides valuable information about your caller.
Urgent Call Answering
Urgent calls require expertly trained, friendly professionals to handle calls in a manner that serves your business best.
Lead Capture
When a call comes in that could be a potential lead, and there’s no one to take that call, AnswerHero is here to capture leads 24 hours. a day, 7 days a week.
Disaster Recovery Solutions
Aside from a detailed route to the emergency exits to leave the building, you should have a plan in place to take care of your customers and clients and keep your business running.
Appointment Setting Services
If making appointments is part of your business, you know how important it is to answer your phones promptly, listen carefully, and, if necessary, schedule appointments that are convenient for all parties concerned.
HOW IT WORKS
forward your number
Forward your existing number to us and all of your calls will be forwarded to our team of agents.
We Take Your Calls
As soon as a call comes in, our agents promptly answer on your behalf, based on the custom instructions you provide
Receive your messages
A full record of the callers information and action made is sent to you by email, text, fax and/or secure message.