As a start-up, you have so many things to juggle - from product development and customer acquisition to financing, marketing, and sales.
In your early years as a start-up, having a telephone answering service 24 hours is probably the last thing on your mind. However, customer service is a vital part of any business that cannot be overlooked. After all, you do not want potential customers who are calling your business to be greeted by an automated voicemail or an out-of-service message.
Should You Hire a Call Answering Service for Your Start-up?
There are many reasons why you should have a 24/7 live answering service for your start-up. In fact, your customer care department is one of the key factors that can determine whether or not your business will succeed in the long run. We all know that customers need prompt and convenient access to information before they make a purchase.
The Best Answering Service for Your Start-Up
AnswerHero knows that the majority of businesses today need to keep their operating costs at a minimum, that is why hiring an in-house receptionist or customer service representative is not always an option.
This is where our start-up answering services come in. In addition to answering phone calls, we will be your virtual receptionist. Here are the things that our our team at AnswerHero can do for you:
Answer general questions about your business and forward incoming calls to the appropriate personnel or department
Provide callers with useful information about your business such as location, operating hours, payment terms, product details, and more
Appointment scheduling, call screening, and message taking
Provide support to your Spanish-speaking customers
Handle customer complaints and general inquiries
Provide you with a reliable after hours answering service
At AnswerHero, we pride ourselves on offering some of the best answering services in the industry. We understand the importance of providing top-notch customer service to start-ups and small businesses, which is why we offer a variety of plans that are tailored to meet your specific needs and budget.
Grow Your Business With AnswerHero's Phone Answering Service for Start-ups
At AnswerHero, we take pride in the fact that we have a team of highly trained live receptionists who can provide your start-up with a professional answering service at a price that won't burn a hole in your pocket.
In addition to answering inbound calls, we can also help you with other administrative tasks such as scheduling appointments, routing phone calls, taking messages, and so much more. Our phone answering services are the perfect solution for growing companies like yours who want to provide excellent customer service without having to hire a full-time receptionist.