Who We Are
AnswerHero is a top-rated answering service, providing reliable, responsive, and affordable call answering solutions for all types of businesses and organizations across the country.
Our 24/7/365 availability, bilingual agents, and state-of-the-art technology will bring your customer service to the next level, giving you the upper hand needed to stay ahead of your competitors.
What We Do
AnswerHero offers a variety of call answering packages, designed to
accommodate your unique customer service needs. Here is a complete list of our services:
Whether you own a small business, a start-up, or a multi-million dollar corporation, AnswerHero has the call answering solution to fit your needs.
Who We Serve
At AnswerHero, we work with a wide range of businesses from all sectors, including solo
practitioners and home-based businesses. Here are just a few types of businesses that we work with:
Legal
Medical
Service Providers
Real Estate
Finance
Technical Support and IT
Hospitality
Non-Profit
Affordable Pricing. Always.
AnswerHero's pricing is designed to be affordable, which means that you can take advantage of our services without breaking the bank. Regardless of the size of your company, we have an answering service business plan that will work for you.
Take Your Business to the Next Level with AnswerHero
At AnswerHero, we believe that our dedication to excellence and reliable customer service is what sets us apart from our competitors. With our extensive industry-specific knowledge, advanced call answering technology infrastructure, and affordable monthly plans, you can rest easy knowing that your business is in good hands.
Our Mission
Our Mission
To provide the highest quality bilingual answering service that helps grow your business by leveraging the very best in training, state-of-the-art technology, and a collaborative engagement with all our customers: big or small.
Our Vision
Our Vision
To level the playing field for small and medium-sized businesses by allowing them to access the scale, efficiency, and always-on nature of having a call center for a reasonable price.
Our Promise
Our Promise
Your customer’s experience is our #1 priority. Each and every one of your customers will be treated with the utmost respect, empathy, and efficiency. We will never let you down on purpose but if we fall short, we will do everything in our power to make things right.
Our Technology
Our Technology
We use the latest technology and industry-standard call answering tools to ensure that our services are scalable, secure, and reliable. We have our own redundant, load-balanced infrastructure with 99.9% uptime - so you never have to worry about any interruptions.
Our Agents
Our Agents
We hire only the best agents, who we consider to be our greatest asset. They are professional, courteous, and well-versed in numerous industries such as healthcare, law, finance, insurance, real estate, and so much more.
Our Training
Our Training
Our agents and live virtual receptionists receive extensive training before picking up any calls. They are tested on their knowledge of industry-specific benchmarks, customer service best practices, and language skills. This means that your business will be represented in the best possible light, consistent with your brand and image.
Testimonials From Satisfied Clients
"AnswerHero has managed our overflow and after-hours calls for the past 2 years and exceeded expectations. We manage over 1,800 rental units and they handle calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero's because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!"
Marko E
"I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for great value. I am very pleased with the responsiveness and attention to customer details."
Daphne L.
"Great service and quality from all staff members! Highly recommend it for all business owners looking for a partner to grow and manage their business!"
Stonecrest Team
"AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company's needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone who is looking for a professional and effective company."
Nick D.
"AnswerHero is staffed by heroes. They help my business succeed. I would recommend it as the best answering service. Thank you guys for all you do!!"
Jonadab F.
"I used AnswerHero for a few months and was extremely satisfied with the service. I strongly recommend it!!!"
Frandley J.
Every Call. Every Time.
0
contracts and
no hidden fees
Our Clients
