Industries We Serve
At AnswerHero™ we are here to help you run your business without limits. We are a multi-industry live answering solution. All of our agents are trained to handle calls from different verticals such as healthcare, legal, real estate and many more.
Whether it's scheduling a patient's appointment with the doctor, transferring a client's call over to the attorney, or receiving a customer's information, AnswerHero™ is here to help.
Industries We Serve
Do You Need a 24/7 Answering Service?
Long hold times, long automated messages, and leaving voicemails are all things that your callers DO NOT want to do.
All of these “solutions” can give your callers a negative experience and leave you with a damaged reputation.
No need to fear! AnswerHero is here to help. Our 24/7 LIVE virtual receptionist are all trained to work around the clock,
greeting all your customers with a professional and friendly introduction to your business.
We help all industries including:
Legal
Most legal firms are overwhelmed by the sheer amount of both existing and new clients. Sometimes, it’s quite hard to handle everything at once, especially when it comes to answering hundreds of calls and micromanaging schedules.
Medical
Those who work in the medical field know that you need a professional, yet empathic approach in everything that you do that involves patients. AnswerHero™ provides call answering and virtual receptionist services with team members who have been fully trained to deal with the variety of calls that medical practices receive.
Service Providers
The service industry spans a whole legion of businesses: electricians, plumbers, professional photographers, veterinarians, wedding planners, bloggers, caterers, contractors, funeral homes, hair salons, dog walkers, etc. They all provide vital services, often to people who need them urgently.
Real Estate
In the real estate industry, there is no such thing as a 9 to 5 job. Experienced real estate agents are fully aware that business happens after hours as well as during weekends and holidays. They also spend a significant amount of time tending to current clients and their needs, showing them properties, dealing with paperwork, and updating listings.
Finance
People in the financial industry like accountants, financial managers, stockbrokers, insurers, and others, understand that talking to clients on the phone is a significant part of every day’s work. However, the time spent on the phone can be disruptive and can hurt efficiency.
Technical Support and IT
AnswerHero™ has helped numerous companies in the IT and Technical Support industries provide flawless customer service during times when call volume is high or during after-hours when staff might not be readily available to take support calls.
Hospitality
The hospitality industry has to be responsive to customers and clients. Every interaction counts, and being professional, friendly and efficient creates a level of confidence that puts clients at ease and allows for trust to develop.
Non-Profit
Non-Profit Organizations can benefit from the flexibility of on-demand services to help with everything from appointment setting to message-taking, call routing, surveys, and so much more. Non-profits have unique needs and constraints that make hiring additional full-time staff financially impossible.
Testimonials From Satisfied Clients
"AnswerHero has managed our overflow and after-hours calls for the past 2 years and exceeded expectations. We manage over 1,800 rental units and they handle calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero's because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!"
Marko E
"I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for great value. I am very pleased with the responsiveness and attention to customer details."
Daphne L.
"Great service and quality from all staff members! Highly recommend it for all business owners looking for a partner to grow and manage their business!"
Stonecrest Team
"AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company's needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone who is looking for a professional and effective company."
Nick D.
"AnswerHero is staffed by heroes. They help my business succeed. I would recommend it as the best answering service. Thank you guys for all you do!!"
Jonadab F.
"I used AnswerHero for a few months and was extremely satisfied with the service. I strongly recommend it!!!"
Frandley J.
Never Miss an Important Call
Our services are available 24/7/365 so you can rest assured we will answer your calls even
in the middle of the night. Our bilingual agents are trained to handle both calls and messages professionally
no matter the hour or day.
24 Hours a Day
We work around the clock, day and night, to ensure that not one call is missed no matter the hour.
7 Days a Week
Monday through Friday, Saturday and Sunday too! We’ve got your calls covered all week long.
365 Days a Year
No matter the holiday, we will answer your phones so you can take the time off.
Our Clients
