Legal Answering Service for Attorneys and Law Firms

Did you know that 42% of the time, it takes three or more days for law firms to get back
to their clients - whether it's a voicemail or a submitted online contact form?


If your law firm is also struggling with high abandonment rates and late responses, a top-rated virtual
answering service like AnswerHero can help. We provide professionals in the legal industry with
around-the-clock phone support, ensuring that both your existing and potential clients receive
prompt and exceptional service.

AnswerHero's legal intake answering service is the perfect solution for busy law firms looking to streamline their client communications.

The demands of running a successful law firm can be overwhelming, and it's not uncommon for
attorneys to struggle to keep up with the constant flow of calls and client inquiries.

The demands of running a successful law firm can be overwhelming, and it's not uncommon for attorneys to struggle
to keep up with the constant flow of calls and client inquiries. With so many things competing for your attention,
it's easy to let critical communications slip through the cracks. Unfortunately, when potential clients are unable to
get in touch with your law firm, they won't hesitate to reach out to your competitors instead. This can result
in lost business and revenue - not to mention the negative impact it can have on your law firm's reputation.

Did You Know?

82

of prospective clients agreed that timeliness is the most important factor in choosing a lawyer.

79

of clients expect law firms to respond to their inquiries within 24 hours.

68

of people who first reached out to a law firm used phone calls as their primary communication method.

How Can AnswerHero's Professional Answering Service Help You Grow Your Law Practice?

The demands of running a successful law firm can be overwhelming, and it's not uncommon for
attorneys to struggle to keep up with the constant flow of calls and client inquiries.

1

Increased Efficiency and Productivity

One of the most challenging parts of running a law practice is juggling incoming calls with other tasks at hand, such as handling case paperwork and meeting with clients. AnswerHero's phone answering service allows you to focus on more important matters, so you can get work done faster, which ultimately increases productivity in your law practice.

2

Efficient Call Screening and Lead Generation

AnswerHero's phone answering services enable you to automatically classify leads based on the type of call and its urgency. You can give a specific set of criteria for our live answering service team to follow, so that leads are screened, categorized, and routed to the right person in your law practice quickly. With AnswerHero, you can take full control of how you want to handle your incoming calls and leads.

3

Cost-effective

Call answering service prices are only a fraction of what you would pay to a full-time, in-house receptionist. Outsourcing your legal answering service won’t burn a hole in your pocket, allowing you to allocate additional funds to other important areas of your business.

4

Increased Productivity

Answering calls from your clients isn't the only time-consuming aspect of being a lawyer. There are other business tasks you need to attend to, such as appointment scheduling, marketing efforts, and client outreach initiatives. With AnswerHero's legal call answering service, you can respond immediately to your clients' inquiries without losing focus on your other duties.

AnswerHero:

The Best Virtual Receptionist for Law Firms

Whether you are looking to increase your overall business efficiency, improve client satisfaction, or boost your revenue, AnswerHero's telephone answering service is the perfect solution for law practices and lawyers alike.

  • 5

    Industry-Specific Knowledge

    Answering legal calls and concerns requires a great deal of skill, experience, and industry-related knowledge. That's why you need to find a call center service with a team of virtual receptionists who have extensive experience in the legal industry. AnswerHero is proud to have a team of phone answering experts who understand the many nuances and intricacies of legal call handling, which means you can count on us for delivering exceptional customer service.

  • 6

    Cost-Effective Services

    The call answering service cost offered by AnswerHero is one of the most affordable in the market today, making us the perfect choice for any size law practice. Instead of hiring an in-house receptionist or a full-time dedicated account manager to man your phones, you can rely on AnswerHero's services to keep all customer inquiries handled – without breaking the bank. If you are looking for a reliable and affordable way to answer phone calls, take messages, and schedule appointments, AnswerHero has you covered.

  • 7

    In-Demand and On-Call Service

    Whether you are a solo practitioner or running a bigger, more established law firm, AnswerHero's legal answering service can be customized to meet the unique needs of your business. We don't believe in contracts and offer a "no-commitment" service, which means you are free to hire us for as long (or short) as you want. You can also scale our service up or down as your call volume changes - giving your firm the flexibility to grow with minimal financial risk.

  • 8

    Bilingual Support

    The Spanish-speaking market is one of the fastest-growing segments of the U.S. economy, accounting for about $1.9 trillion in annual spending power. The good news is that AnswerHero offers bilingual call answering, translations, and interpretations at no extra cost. This means that you can target this lucrative market segment by providing your Spanish-speaking clients with the same level of service that you provide to your English-speaking clients.

Who Can Benefit from AnswerHero's Legal Intake Answering Service

AnswerHero has the skills, equipment, and manpower to answer and triage legal intake
calls for all types of law practices. Here are just a few of the firms and individuals that can
benefit from our legal answering service:

a

Criminal Defense Lawyers

Criminal Defense Lawyers

a1

Personal Injury & Medical Malpractice Lawyers

Personal Injury & Medical Malpractice Lawyers


a2

Divorce & Family Law Attorneys

Divorce & Family Law Attorneys

a3

Civil Litigation Attorneys

Civil Litigation Attorneys

a5

Immigration Lawyers

Immigration Lawyers

a6

DUI Lawyers

DUI Lawyers

If you happen to be a solo practitioner, we also have a legal answering plan that is designed specifically for
individuals in your line of work.

Whether you need help handling a high volume of legal intake calls or simply need someone to capture leads and
manage appointments for you, AnswerHero has the experience and expertise to support your practice.

Looking for the Best Answering
Service for Your Law Office?

Why let your reputation suffer when there is a reliable and cost-effective solution for improving your customer service? If you are looking for the best virtual answering service for lawyers, AnswerHero has you covered. We can offer you a level of expertise and professionalism that is
unmatched in the legal industry - helping you save time and money while delivering exceptional customer service.

Contact us today at (888) 974-2567
to get started.

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Have Questions? Give us a call