Attorney and Law Firm Answering Services
Is your law firm or practice struggling with high call abandonment rates, late responses, or simply missing inbound calls? A professional call answering service like AnswerHero can help.
We provide legal professionals with 24/7 phone support, ensuring your existing and potential clients receive prompt and exceptional service.
AnswerHero Can Streamline Your Legal Client Communications
The demands of running a successful law firm or your own practice can be overwhelming. With so many things competing for your attention, it's easy to let critical communications slip through the cracks. It’s not uncommon for Attorneys or staff to struggle to keep up with the constant flow of calls and client inquiries. It’s so common that 42% of all messages to lawyers take three or more days for clients to receive a return message.
With AnswerHero’s bilingual 24/7 call answering service, you no longer need to be available to answer every call the moment it comes through. Instead, our trained professional agents will provide the support needed and answer the phone for you. Our services keep the call experience consistent and professional, and help you stay on track with your tasks without unintentionally turning clients away.
Did You Know?
of prospective clients agreed that timeliness is the most important factor in choosing a lawyer.
of clients expect law firms to respond to their inquiries within 24 hours.
of people who first reached out to a law firm used phone calls as their primary communication method.
How AnswerHero™ Can Help Your Law Practice
AnswerHero™ changes the way you take calls at your law firm. Our bilingual 24/7 call answering service ensures your law firm or practice answers every inbound call. Each client is greeted by one of our trained agents who provides an exceptional and professional call experience. We can help with legal intakes, appointment bookings, and more.
Answering calls as they come in is sometimes just not possible. If you’re meeting with clients, handling case paperwork, or in court, your availability is simply limited. With AnswerHero™, your team can stay focused on critical projects and executing on their responsibilities without missing client calls.
AnswerHero™ will help you stay in your flow state to stay on task, increase your client engagement and boost performance when working on different cases.
Lead generation is a necessity for any growing firm or practice. Directing callers and potential clients to the right parties is essential for providing a professional experience. However, this process can feel inefficient if your clients are not able to speak with someone immediately. If not done efficiently and effectively, the cost of losing a potential client to another firm will increase, and the revenue that comes with it.
AnswerHero’s™ call answering services classify leads based on the type of call and urgency level. Our team follows a set of criteria you create to ensure every caller is routed to the right person. Questions get answered, and you save time in the process.
Customizable and Scalable
As your firm or practice expands or changes, your needs change as well. With AnswerHero’s legal answering services, you benefit from customizable support without being locked into a long-term commitment or contract. We grow with you and our services ensure you can continue to look forward and have the support your team needs when you need it.
Improve Client Satisfaction
When clients call, they need help. AnswerHero’s call answering services ensure your clients are always greeted by a trusted and professional agent, in English and Spanish. Our bilingual agents can provide on the spot translation services so your clients will no longer be frustrated by a language barrier. Instead, you’ll be able to provide immediate support and peace of mind, every time they need to get in touch with their attorney.
The Best Virtual Receptionist for Law Firms
Whether you are looking to increase your overall business efficiency, improve client satisfaction, or boost your revenue, AnswerHero's telephone answering service is the perfect solution for law practices and lawyers alike.
Work with a team of professionals who understand the legal industry and its nuances, supporting your firm's professionalism and brand reputation.
Design your call answering services to cover a range of basic processes, like appointment scheduling and legal intake questionnaires, and more so your team can stay focused.
Our live call answering services are among the most affordable on the market today. We offer multiple pricing plans so you can select the plan that is right for your practice.
AnswerHero™ is a no-contract, no-commitment service, so we can adjust and grow with you. Leverage our answering service as an extension of your team or hire us for after-hours support, you choose when you need additional support.
Anyone can call your law firm for your services, and you need to make sure you can communicate. All of our pricing plans include access to our bilingual agents ensuring your Spanish-speaking clients are helped.
Our 100% bilingual agents can assist your team and translate for your clients and remove language barriers in your practice.
Who Can Benefit from AnswerHero's Legal Intake Answering Service
AnswerHero has the skills, equipment, and manpower to answer and triage legal intake
calls for all types of law practices. Here are just a few of the firms and individuals that can
benefit from the best legal answering service:
Criminal Defense Lawyers
Criminal Defense Lawyers
If you happen to be a solo practitioner, we also have a legal answering plan that is designed specifically for
individuals in your line of work.
Whether you need help handling a high volume of legal intake calls or simply need someone to capture leads and
manage appointments for you, AnswerHero has the experience and expertise to support your practice.
Grow Your Firm With AnswerHero™
AnswerHero™ call answering services support all types of law firms, from personal injury attorneys to immigration lawyers to corporate and criminal law, we have the support you need. See the difference AnswerHero™ can make at your firm. Call us at (888) 974-2567 or schedule a consultation to get started.