Call Answering Service for Law Firms

If you are running a law practice, you understand how important it is to make yourself accessible to clients at all times.

While it is ideal to have an in-house receptionist to handle all of your incoming calls, this setup is usually too expensive and impractical for most small to medium-sized law firms.

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Fortunately, AnswerHero offers an affordable and reliable legal call answering service at a fraction of the cost of hiring a full-time employee.

Contact us today at (888) 974-2567 to learn more about our professional 24 hour answering service for law firms.

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1 Fortunately, AnswerHero offers an affordable and reliable legal call answering service at a fraction of the cost of hiring a full-time employee.
2 Reasons to Hire a 24 7 Live Answering Service for Your Law Firm
3 Benefits of AnswerHero's Legal Call Answering Service
4 Who Can Benefit from AnswerHero's Legal Call Answering Service?
Customer service is the backbone of any company, but especially those in the legal industry. Without a strong customer service foundation, even the most experienced and seasoned attorneys may experience difficulties when it comes to client retention and word-of-mouth referrals.

Fortunately, with AnswerHero’s live answering services, you can offer your clients round-the-clock telephone access and guarantee that every one of their calls will be handled in a professional and timely manner.

AnswerHero takes the most common and frustrating parts of your job and streamlines them into a simple, professional process that will allow you to focus on what you do best - practicing law. Our customer care representatives are highly trained individuals who understand the complex nature of the legal system. This enables us to respond quickly to any incoming information requests or urgent matters that your clients may have. We will take incoming calls from your clients, keep track of messages, transfer calls, schedule appointments, and answer any questions they might have about your service or area of expertise.

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Reasons to Hire a 24 7 Live Answering Service for Your Law Firm

Here are some of the many reasons why you should consider hiring a live answering service like AnswerHero for your law firm:

Clients Need 24/7 Access to Your Services

By offering round-the-clock telephone access, clients will be able to reach your office at any time that is convenient for them. This will dramatically increase the number of phone calls that come through to your office, therefore increasing client retention rates. Your ability to answer calls even after business hours also gives you an edge over the competition.

Enhanced Customer Satisfaction

The first step towards establishing yourself as a reliable and trustworthy law firm is to enable your clients to contact you whenever they want to. They will surely notice the ease of access that your 24/7 live answering service offers them, which can lead to increased customer satisfaction. You can also improve customer service by outsourcing your telephone answering service needs.

Cost-effective

Call answering service prices are only a fraction of what you would pay to a full-time, in-house receptionist. Outsourcing your legal answering service won’t burn a hole in your pocket, allowing you to allocate additional funds to other important areas of your business.

Increased Productivity

Answering calls from your clients isn't the only time-consuming aspect of being a lawyer. There are other business tasks you need to attend to, such as appointment scheduling, marketing efforts, and client outreach initiatives. With AnswerHero's legal call answering service, you can respond immediately to your clients' inquiries without losing focus on your other duties.

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Benefits of AnswerHero's Legal Call Answering Service

By hiring a virtual receptionist live answering service like AnswerHero, you'll be able to save time and money while gaining access to many valuable benefits.

Here are some of the perks you stand to gain when you hire AnswerHero as
your live call answering service provider:

Real-time, Accurate Information Management

Working in the legal profession can be extremely rewarding and fulfilling, but it also comes with many challenges.

Maintaining accurate and up-to-date information about your clients is one of the most important aspects of running a successful law firm. AnswerHero's legal call answering service ensures that all incoming messages from clients are logged accurately and sent directly to your email, phone, or both. This gives you peace of mind knowing that all urgent and important messages will be handled with utmost care and attention.

Customized Answering Service Packages

AnswerHero offers tailored after hours telephone answering services to meet the unique needs of your law firm. With our customizable plans, you can create a custom script that can be used when taking inbound calls on your behalf. We also offer several other services that you can incorporate into your legal call answering services, such as appointment setting, message taking, and so much more.

Highly Trained Customer Service Representatives

AnswerHero's bilingual agents are well-trained individuals that are knowledgeable about the practice of law. All of your calls will be handled by professionals who can speak English and Spanish coherently while also being attentive to details. They will follow your custom script word for word while still ensuring that all incoming messages or requests for information are dealt with correctly and efficiently.

Maximum Coverage with Minimal Interruption to Your Law Firm

With AnswerHero's 24 hour answering service, you can easily rest assured that your practice is being taken care of even during the busiest hours. Our agents are available 24/7/365 so no matter when your clients have a question, they'll always be able to reach your law firm.

Affordable Telephone Answering Service

Many companies have turned to AnswerHero as their phone answering service provider because of our affordable rates. We have the capacity to handle a large call volume each day, all while keeping your budget in mind. We will never ask you to sign on to a long-term contract, nor will we charge you any hidden fees for using our services. AnswerHero’s 24 7 answering service cost is not only affordable but also way cheaper than hiring a full-time employee.

Benefits

Who Can Benefit from AnswerHero's Legal Call Answering Service?

AnswerHero has the skills, equipment, and manpower to provide quality call answering services to law firms of all sizes. Here are some of the law practices that can benefit from AnswerHero's 24 7 phone answering service.

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    Criminal Defense Lawyers

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    Personal Injury & Medical Malpractice Lawyers

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    Divorce & Family Law Attorneys

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    Civil Litigation Attorneys

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    Immigration Lawyers

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    DUI Lawyers

If you happen to be a solo practitioner, we also have a package that is designed specifically for individuals in your line of work. Our small business answering services offer you the same level of professionalism and quality as our services that are designed for larger law firms.

Contact AnswerHero Today

If you are looking for the best answering service for your law firm, AnswerHero is here to help.

At AnswerHero, our entire team of live call answering agents will handle all of your calls efficiently and professionally, giving you time to focus on the most important aspects of running a successful legal practice.

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Have Questions? Give us a call

888.974.2567

We have the skills, knowledge, and expertise to provide you with a professional answering service that matches the needs of your law firm. For more information on our live answering services and virtual receptionist pricing for law firms, give us a call today at (888) 974-2567.

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