When the phone rings all day long, pharmacy teams don’t have time to do their jobs, and customers don’t get the prescriptions they need. AnswerHero™ has the solution. Our pharmacy call answering service takes phone call responsibilities off your plate, so you can focus on running your business.
Never miss an important call again with AnswerHero™. Our team of professionals will answer calls 24/7/365 based on the information you provide about your business. We handle basic processes like taking messages and routing calls, but we can also make appointments and provide translation services. See the difference AnswerHero™ makes — choose your plan or contact us today.
Many people rely on pharmacies, whether they’re sick or need medication to live comfortably. With the number of people you serve, a call answering service can be the ideal solution for handling your work and keeping your customers satisfied.
AnswerHero™ is here to save the day, so you never miss another important call. With our team of trained bilingual agents, we can help your pharmacy manage a high call volume and keep customers happy. Our solution continues to be valuable for companies of all sizes across industries, and your pharmacy can be the next one to experience the benefits.
Are you interested in learning more about AnswerHero’s medical appointment scheduling service?
Give us a call at 888-635-3509 to speak with one of our experts, or visit our Plans and Pricing page to check out our professional answering packages. All of our services are available on a monthly basis, so you can choose the one that best suits your needs and budget. We don’t even believe in contracts, so you can upgrade, downgrade, or cancel your plan at any time.
AnswerHero™ is a call answering service you can trust. Explore the many features and benefits of what we do.
AnswerHero’s live answering service is available 24/7, 365 days a year. This means that you’ll always have someone to answer your calls and help your patients schedule appointments before, during, and after regular business hours. You can also rely on us to take messages and answer any other questions your patients may have about your medical services.
AnswerHero offers a wide range of features that can be tailored to fit the specific needs of your medical practice. From customized greetings to personalized scripts, our virtual receptionists can provide your patients with a top-notch service that is in line with your overall branding strategy. As a result, people are more likely to have a positive experience each time they call your practice, which can lead to increased traffic and revenue.
In addition to appointment scheduling, AnswerHero’s medical appointment scheduling service allows you to include a lead capture feature that will prompt each caller to provide their contact information and personal details, so you can follow up with them at a later date. This is a great way to capture leads and increase the overall visibility of your practice.
AnswerHero is fully HIPAA compliant, meaning that our systems and procedures meet or exceed the rigorous security standards mandated by the Health Insurance Portability and Accountability Act (HIPAA). This means that you can rest easy knowing that your confidential information (including patient data and personal details) is safe with us. You can count on AnswerHero to keep your medical practice running smoothly and efficiently while protecting the privacy of your patients.
AnswerHero’s appointment scheduling service can integrate seamlessly with your existing EHR system, saving you the trouble of having to manually update your calendar each time a new patient calls. Once AnswerHero has confirmed an appointment, it will be automatically added to your calendar, helping you increase staff efficiency and productivity while reducing the amount of time spent on administrative tasks.