Our team is available 24/7/365 to help tech companies minimize downtime, conserve internal resources and maximize productivity. Contact us today and discover why we are the number one choice of Fortune 500 companies and small tech startups across the country.
Customers are no longer restricted to regular business hours, so you must have a support system in place that can help resolve customer issues around the clock.
Providing the same level of support 24/7 can be challenging, but it’s also a key differentiator in today’s competitive IT market. AnswerHero™ has a solution. Our help desk answering service ensures your business answers every call, every time. With professional call agents, you can thrive in the tech industry by offering a 24/7 help desk for live call support day and night.
The tech industry is one of the most rapidly growing sectors in the economy, and it’s only going to continue expanding in the years to come. To stay competitive, it’s important to meet demand by remaining available to provide tech support at all times.
Partner with AnswerHero™ to stay on top of every tech support call — even from callers in different time zones. You can more easily manage volume spikes by augmenting your existing support staff with scalable call answering services from AnswerHero™.
The tech industry is particularly well-suited to reap the rewards of having around the clock service. Our help desk answering service helps tech companies minimize downtime, conserve internal resources and maximize productivity.
If you are looking for a top-rated 24/7 live answering service for your tech business, look no further than AnswerHero.
Our prompt and professional support team is standing by to handle all of your customer service needs. We will make sure to deliver nothing but outstanding service, so you can rest easy knowing that your company’s reputation is in good hands.
AnswerHero™ is a top-rated telephone answering service for tech companies looking to improve their help desk support and increase their business productivity. Our prompt and professional support team is standing by to handle all of your help desk needs. We will deliver outstanding service, so you can rest easy knowing that your company’s reputation is in good hands.
AnswerHero™ offers a wide range of customizable support solutions that are perfect for tech businesses of all sizes. From 24/7 call answering and call forwarding to message taking and appointment setting, we have a support plan that’s perfect for your needs. You can even set custom scripts and greetings to personalize your virtual help desk.
An important part of any tech support system is the ability to route incoming calls to the most qualified individual. AnswerHero™ call routing services ensure that your customers are always speaking with someone who has the knowledge and expertise necessary to answer their questions or resolve their concerns. You can count on us to transfer complex issues to the right person or department every single time.
Your call answering needs vary widely, and you need a service that shifts with you. AnswerHero™ offers contract-free services to make our call answering as flexible as your call volume. Our standard pricing plans include a transparent price for a set number of minutes and a cost-per-minute for any additional time. If you find yourself using additional time every month, it’s easy to upgrade your plan to the next tier.
AnswerHero™ offers a bilingual virtual receptionist service that is perfect for tech companies with multinational clientele. Our bilingual support service is available in both English and Spanish, so you can provide your customers with the same level of service regardless of which language they speak.
In the tech industry, a call-answering service offers several advantages such as 24/7 call answering, bilingual support, cost efficiency, and improved client engagement.
A tech help desk would need a virtual receptionist during high call volumes or after-hours to ensure all questions are promptly addressed.
Yes. We have a team of professionals who understand the nuances of the tech industry, supporting your company’s professionalism and brand.
AnswerHero can seamlessly integrate with your existing tools – making it easy for you to stay on top of scheduling and client communication.
Our bilingual virtual receptionists can help you connect with Spanish-speaking callers and accurately interpret common terms in your industry.
With our virtual receptionists working around the clock, you’ll never miss another call.
We understand that your business’s call volume can fluctuate throughout the year. That’s why we offer flexible telephone answering plans that can be customized to fit the specific needs of your business. We don’t charge any penalties for changing your plan.
AnswerHero takes data security and privacy seriously. We have implemented industry-leading security measures to protect your data from unauthorized access, use, or disclosure. We also maintain strict confidentiality agreements with all of our employees and partners to safeguard your information.