That’s why we offer a remote switchboard solution that can help your practice increase its call volume, decrease phone costs, and provide an important link between your practice and patients – 24 hours a day, 365 days a year. Contact us today at (888) 611-2782 to learn more about our remote switchboard service.
It allows seamless call routing and forwarding to designated phone numbers, which can be extremely helpful for businesses that receive a high volume of calls.
If your practice receives an influx of calls from patients who are looking for information about your services or require assistance such as scheduling an appointment, a remote switchboard can help to manage those calls and ensure that they are directed to the right person. Additionally, a remote switchboard can be an important tool for customer service and support, providing a means for your practice to communicate with patients outside of regular business hours.
We guarantee that our team will answer all of your incoming calls in a prompt and courteous manner, provide your patients with the correct information they require, and never transfer or forward them to anyone unless you instruct us to do so. Best of all, our services are HIPAA compliant so you can rest assured that all patient information is kept private and secure at all times.
Here are some of the reasons why your practice should outsource its medical switchboard:
Ensures that patient calls are answered promptly and routed to the right person.
Provide great patient service even when you are not present at your practice.
Answer patient questions, manage appointments & more.
Increased capacity for handling incoming phone calls without additional staff.
AnswerHero is proud to offer a remote switchboard service that is tailored specifically for the healthcare industry. Whether you want us to handle all of your inbound calls or simply direct your calls to the right person when you are unavailable, our virtual switchboard is the perfect solution for your practice.
Here are some of the features of AnswerHero’s remote switchboard service for medical practices:
Positive: Professionalism , Quality , Responsiveness , Value
Positive: Professionalism , Quality , Responsiveness , Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!
AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.
Positive: Professionalism Very useful service for our incursion in the American market.
I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.
Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
and discover how our remote switchboard service can benefit your medical practice.
Contracts and No Hidden Fees
We Answer Your Calls All Year Around
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