How It Works

Here at AnswerHero our goal is to make your life easier and help you grow your business by answering your calls.

The process is quite simple. Check out our walk-through below!

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How It Works

 

Forward Your Number

You simply need to forward your company’s phone number to us and we’ll take care of the rest. There is no equipment to buy or software to install because you won’t even need to change your current phone provider or plan. Our team of agents will take care of everything from beginning to end.

We Take Your Calls

Our friendly support team will answer your calls, take messages for you, and provide exceptional live receptionist services based on your unique preferences. Whether you choose to have us answer calls with a personalized greeting, set up custom call routing, or give your clients options on how they can get in touch with you, AnswerHero will ensure that every call is handled accurately and efficiently.

We Send You the Message

Once the call is finished, we’ll send you a message of everything that was discussed so you know what happened during the phone call. Our messages provide a comprehensive record of the entire conversation so you have all the information related to your customer, project, or task at hand. We can send the report to you via text, fax, and/or secure message.

After the Call

A full record of the callers information and the action made is sent to you by email, text, fax, and/or secure message.

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Testimonials from Satisfied Clients

View All Testimonials
Federico

Federico Vargas

Positive: Professionalism ,  Quality ,  Responsiveness ,  Value

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Frandley Julien

Positive: Professionalism ,  Quality ,  Responsiveness ,  Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!

Nick

Nick Desrochers

AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.

Santiago

Santiago Olocco

Positive: Professionalism Very useful service for our incursion in the American market.

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Daphne Latimore

I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.

Answer Hero

Jonadab Franco

Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!

Marco

Marco E

AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!

Stone

Stonecrest Team

AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!

Every Call. Every Time.

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Contracts and No Hidden Fees

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24/7

We Answer Your Calls All Year Around

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100%

All Our Agents Are Fully Bilingual

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Have questions? Give us a call!

Never miss an important call again with AnswerHero. Our team of professionals will answer calls 24/7/365 based on the information you provide about your business. We handle basic processes like taking messages and routing calls, but we can also make appointments and provide translation services. See the difference AnswerHero makes — choose your plan or contact us today.

Book Now Pricing and Plans

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Contracts and No Hidden Fees

24/7

We Answer Your Calls All Year Around

100%

Bilingual Agents