Answering the Phone How to Handle an Emergency Call Effectively Emergency phone calls often happen in the healthcare and law enforcement industries when someone needs assistance immediately. In these situations, … November 13, 2024 4 MIN READ
Answering the Phone How to Sound Like a Professional Over the Phone Taking phone calls is a core responsibility for many companies, but these calls are different from the catch-ups you have … July 22, 2024 5 MIN READ
Answering the Phone How to Choose the Most Effective Form of Communication Workplace communication skills are only as valuable as the method of communication you choose. You have many options for professional … July 18, 2024 5 MIN READ
Answering the Phone Effective Strategies for Professionals to Overcome Phone Anxiety Phone calls are a key part of any professional environment, from law offices and HVAC companies to healthcare and IT. March 21, 2024 8 MIN READ
Answering the Phone The Ultimate Guide to Small Talk on the Phone We’ve all been in a position where we had to engage in small talk — whether it’s a dental hygienist … March 14, 2024 8 MIN READ
Answering Service, Answering the Phone, Call Answering Service, Legal Industry, Virtual Receptionist How AnswerHero Outperforms Ruby? When it comes to legal answering services, there's no question that AnswerHero and Ruby are two of the most prominent … November 11, 2022 3 MIN READ
Answering Service, Answering Service Benefits, Answering the Phone, Call Answering Service How to Provide Exceptional Customer Service by Outsourcing What is excellent customer service? It’s both an art and a science with the power to make or break an … July 25, 2022 3 MIN READ
Answering Service, Answering the Phone 5 Tips to Answer the Phone Like a Pro Phone etiquette is one of the most important — and underrated — resources in your brand-building tool kit. Answering phone … July 18, 2022 4 MIN READ
Answering Service, Answering Service Benefits, Answering the Phone, Call Answering Service What Are the Ways to Improve Business Phone Etiquette? In recent years, technology has taken over much of the customer service experience. A lot of businesses are slowly transitioning … April 11, 2022 4 MIN READ