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Virtual support services are an ever-growing industry as more companies need professional help to run at a price that works for their budgets. While these virtual services extend to a variety of skills, two common roles are virtual receptionists and virtual assistants. These two roles may have some similarities, but each offers its own set…

When it comes to legal answering services, there’s no question that AnswerHero and Ruby are two of the most prominent names in the industry. Both companies are trusted by powerhouse brands, have been around for years, and employ some of the best virtual receptionists in the business. However, while both AnswerHero and Ruby offer quality…

A receptionist is the ideal support system when your organization confronts a busy phone line every day. While in-house receptionists have been an office staple for decades, hiring a remote receptionist has become the more modern approach to call answering. Learn about the differences between these roles and how you can start managing your busy…