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Industries We Serve

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Industries We Serve

At AnswerHero™ we are here to help you run your business without limits. We are a multi-industry live answering solution. All of our agents are trained to handle calls from different verticals such as healthcare, legal, real estate and many more.

Whether it’s scheduling a patient’s appointment with the doctor, transferring a client’s call over to the attorney, or receiving a customer’s information, AnswerHero™ is here to help.

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Do You Need a 24/7 Answering Service?

Long hold times, long automated messages, and leaving voicemails are all things that your callers DO NOT want to do. All of these “solutions” can give your callers a negative experience and leave you with a damaged reputation.

No need to fear! AnswerHero is here to help. Our 24/7 LIVE virtual receptionist are all trained to work around the clock, greeting all your customers with a professional and friendly introduction to your business.
We help all industries including:

Legal

Most legal firms are overwhelmed by the sheer amount of both existing and new client calls. It’s quite hard to handle everything at once, so to help you focus on the case at hand, AnswerHero will take your inbound calls for new and existing clients to help you stay in your workflow state. We will capture every opportunity at your law office to help grow your practice.

Healthcare

Those who work in the medical field know that you need a professional, yet empathic approach in everything that you do that involves patients. AnswerHero™ provides call answering and virtual receptionist services with team members who have been fully trained to deal with the variety of calls that medical practices receive. Our answering professionals abide by HIPAA regulations to keep your organization compliant.

Finance

People in the financial industry like accountants, financial managers, stockbrokers, insurers, and others, understand that talking to clients on the phone is a significant part of every day’s work. However, the time spent on the phone can be disruptive and can hurt efficiency. Utilize our 24-hour answering services to stay focused on your work without missing quality leads.

Service Providers

The service industry spans a whole legion of businesses: electricians, plumbers, professional photographers, veterinarians, wedding planners, etc. They all provide vital services, often to people who need them urgently and if the phone is not answered, it is lost business. Don’t let your competition take your potential leads when you are away from the phone. Take advantage of every opportunity with AnswerHero.

Real Estate

Experienced real estate agents are fully aware that business happens after hours as well as during weekends and holidays. They also spend a significant amount of time tending to current clients and their needs, showing properties, and filling out paperwork, yet they need to answer all of their calls because they never know when a potential buyer or seller may be calling. AnswerHero will make your life easier by answering calls 24/7/365 so you can give your attention to your buyers.

Technical Support and IT

AnswerHero™ has helped numerous companies in the Managed IT and Technical Support industries provide flawless customer service during times when call volume is high or during after-hours when staff might not be readily available to take support calls by triaging calls. Take advantage of AnswerHero’s call answering, message taking & appointment scheduling support.

Hospitality

The hospitality industry has to be responsive to customers and clients. Every interaction counts, and being professional, friendly and efficient creates a level of confidence that puts clients at ease and allows for trust to develop. Our trained professionals can answer your calls and make quality customer service the utmost importance for your business.

Non-Profit

Non-Profit Organizations can benefit from the flexibility of on-demand services to help with everything from appointment setting to message-taking, call routing, surveys, and so much more. Non-profits have unique needs and constraints that make hiring additional full-time staff financially impossible. We can help with ebbs and flows of their campaigns.

Government Agencies

Many government agencies have limited resources, including staff. When there aren’t enough people to answer the phones for the number of people calling, it can be harder to stay productive and serve your community. Call answering services ensure messages are taken and people are heard, even when your agency is busy.

Pricing and Plans

Never Miss an Important Call

Our services are available 24/7/365 so you can rest assured we will answer your calls even
in the middle of the night. Our bilingual agents are trained to handle both calls and messages professionally
no matter the hour or day.

24 Hours a Day

We work around the clock, day and night, to ensure that not one call is missed no matter the hour.

Taking Messages 7 Days a Week

Monday through Friday, Saturday and Sunday too! We’ve got your calls covered all week long.

Appointment Scheduling 365 Days a Year

No matter the holiday, we will answer your phones so you can take the time off.

Pricing and Plans

Testimonials From Satisfied Clients

View All Testimonials

Federico Vargas

Positive: Professionalism , Quality , Responsiveness , Value

Frandley Julien

Positive: Professionalism , Quality , Responsiveness , Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!

Nick Desrochers

AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.

Santiago Olocco

Positive: Professionalism Very useful service for our incursion in the American market.

Daphne Latimore

I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.

Jonadab Franco

Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!

Marco E

AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!