Answering Services for Medical Lawyers

At AnswerHero™, we’ve designed our call answering services to give your law office everything it needs to succeed. With various advanced features, our call agents ensure every caller gets support and feels heard. Some of our key services include:

• Message taking
• Urgent call answering
• Call transferring
• Appointment setting

When our agents assist with these core processes, your attorneys have the time to work hard on cases and deliver for your clients.

Partnering with AnswerHero™ helps you focus during office hours and gives your clients someone to call when your office isn’t open. Our call agents operate 24/7/365 to take calls outside of business hours, on weekends and on holidays. Never miss a call again, and come back to your office with a list of messages and appointments from when you were away.

Additionally, we provide disaster recovery support. If your office becomes unavailable during a natural disaster or other unexpected event, our professionals will continue to answer the phone and keep your callers informed.

Call volumes change throughout the year, so AnswerHero™ doesn’t require any service lock-in when you sign up. No contract means no long-term commitment. Work with us monthly to figure out the level of service you need and adjust your plan as call volumes change.

You deserve to be connected to call activity, even when you’re not answering the phone. When you sign up, you gain access to our intuitive web portal. Here, you’ll find call activity from our agents, including calls answered, messages taken and appointments scheduled. The interface is designed for easy navigation, and you can use it on any internet-connected device.

A busy phone line demands a fast solution. AnswerHero™ has a quick and easy onboarding process to get our agents answering your calls as soon as possible. After choosing a plan and answering a few questions, you meet with our onboarding specialists for a 20-minute consultation where we discuss your requirements and find out how our team can work for you and your team. From there, you’ll create instructions for our agents, and we’ll forward your calls to our team so your business answers every call, every time.

While you enjoy contract-free service, you also have access to multiple pricing plans. We’ve created these plans to ensure our call answering works for your office’s unique needs. Each package comes with a preset amount of minutes for the month with a price per minute should you exceed your preset amount.

Every plan comes with bilingual answering services and 24/7/365 operation at no extra cost. Our starter plan has basic features, and all other plans offer advanced features. Not sure which plan is the best for you? Our team can help you find the right option based on your call volume.