Medical Appointment Scheduling Service

One of the most challenging aspects of running a successful practice is managing patient appointments.

Between coordinating schedules, dealing with no-shows, and trying to keep up with a constantly-changing calendar, it's no wonder why many healthcare professionals find themselves struggling to keep their offices running smoothly. With AnswerHero, you'll never have to worry about double-bookings and missed appointments ever again. Contact us today at (888) 974-2567 to get started.

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If you're looking for a medical appointment scheduling service, AnswerHero is the perfect solution for your business.

Our virtual answering service can be easily integrated with your existing EHR and calendar software, and we offer a wide range of features that will make managing your appointments easier than ever.

With our 24/7 phone answering service, you'll be able to keep your calendar organized and up-to-date, help your patients reschedule or cancel appointments, and collect contact information, all in one place. In addition, our medical appointment scheduling service can also help to take the stress off of your administrative staff, giving them more time to focus on important tasks that are critical to your daily operations.

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Reasons to Outsource Your Medical Office Appointment Scheduling

Here are just a few reasons why so many healthcare practices choose to outsource their medical appointment scheduling:

Improve Efficiency

Outsourcing allows medical practices to free up valuable time that is often spent taking care of administrative tasks such as answering inbound calls and updating appointment calendars. Utilizing a professional medical appointment scheduling service can help to increase staff efficiency and improve the overall workflow of your practice. Plus, you no longer have to worry about double-booking appointments or missing important calls from potential patients.

Better Patient Care and Retention

When patients call for appointments and they're unable to get a hold of an actual person to answer their questions, they're more likely to turn to a competitor for their medical needs. By having a team of live virtual receptionists to answer your incoming calls, you'll be able to provide your patients with the high level of customer service they deserve. This can result in better patient care, and in turn, improved patient retention rates.

Centralized Calendar

AnswerHero's medical appointment scheduling service can be seamlessly integrated with your existing calendar software, allowing you to manage all of your appointments in one place. This will help to eliminate any chances of double-booking and give you a better overview of your clinic's availability. As a result, you can quickly make new appointments or reschedule existing ones without any hassle.

Reduce No-show Rates

It can be frustrating when patients don't show up to their appointments, especially when you've invested time and money into preparing for their arrival. It can also lead to additional expenses if the practice has to reschedule the appointment at a later date. A virtual answering service can significantly reduce no-show rates by allowing patients to easily reschedule or cancel appointments in real-time.

Choose AnswerHero™ for 24/7 Service

Never miss an important call again with AnswerHero™. Our team of professionals will answer calls 24/7/365 based on the information you provide about your business. We handle basic processes like taking messages and routing calls, but we can also make appointments and provide translation services. See the difference AnswerHero™ makes — choose your plan or contact us today.

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Call Answering Agent With a Calendar

Why Choose AnswerHero's Medical Appointment Scheduling Service?

AnswerHero's medical appointment scheduling is one of the best features of our virtual answering service. By choosing AnswerHero, you'll get access to our top-notch customer service team right from the get-go. Here are just a few reasons why AnswerHero is the right choice for your medical business:

24/7 Live Virtual Receptionist Service

AnswerHero's live answering service is available 24/7, 365 days a year. This means that you'll always have someone to answer your calls and help your patients schedule appointments before, during, and after regular business hours. You can also rely on us to take messages and answer any other questions your patients may have about your medical services.

Customizable Features

AnswerHero offers a wide range of features that can be tailored to fit the specific needs of your medical practice. From customized greetings to personalized scripts, our virtual receptionists can provide your patients with a top-notch service that is in line with your overall branding strategy. As a result, people are more likely to have a positive experience each time they call your practice, which can lead to increased traffic and revenue.

Lead Capture

In addition to appointment scheduling, AnswerHero's medical appointment scheduling service allows you to include a lead capture feature that will prompt each caller to provide their contact information and personal details, so you can follow up with them at a later date. This is a great way to capture leads and increase the overall visibility of your practice.

100% HIPAA Compliant

AnswerHero is fully HIPAA compliant, meaning that our systems and procedures meet or exceed the rigorous security standards mandated by the Health Insurance Portability and Accountability Act (HIPAA). This means that you can rest easy knowing that your confidential information (including patient data and personal details) is safe with us. You can count on AnswerHero to keep your medical practice running smoothly and efficiently while protecting the privacy of your patients.

Integration With EHR Systems

AnswerHero's appointment scheduling service can integrate seamlessly with your existing EHR system, saving you the trouble of having to manually update your calendar each time a new patient calls. Once AnswerHero has confirmed an appointment, it will be automatically added to your calendar, helping you increase staff efficiency and productivity while reducing the amount of time spent on administrative tasks.

Testimonials From Satisfied Clients

"AnswerHero has managed our overflow and after-hours calls for the past 2 years and exceeded expectations. We manage over 1,800 rental units and they handle calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero's because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!"

Marko E

"I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for great value. I am very pleased with the responsiveness and attention to customer details."

Daphne L.

"Great service and quality from all staff members! Highly recommend it for all business owners looking for a partner to grow and manage their business!"

Stonecrest Team

"AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company's needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone who is looking for a professional and effective company."

Nick D.

"AnswerHero is staffed by heroes. They help my business succeed. I would recommend it as the best answering service. Thank you guys for all you do!!"

Jonadab F.

"I used AnswerHero for a few months and was extremely satisfied with the service. I strongly recommend it!!!"

Frandley J.

Contact AnswerHero Today to Get Started

Are you interested in learning more about AnswerHero's medical appointment scheduling service?

Give us a call at (888) 974-2567 to speak with one of our experts, or visit our Plans and Pricing page to check out our professional answering packages. All of our services are available on a monthly basis, so you can choose the one that best suits your needs and budget. We don't even believe in contracts, so you can upgrade, downgrade, or cancel your plan at any time.

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and discover why AnswerHero is the perfect choice for your medical business. We look forward to hearing from you.

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