100% Bilingual Live Answering & Translation
Your office serves all types of people, including Spanish speakers. Bilingual answering services are a huge value-add for your business because they allow you to communicate with more leads and serve more patients. Our answering services are 100% bilingual with no extra fees for this feature.
Our call agents can also act as translators over the phone if needed. For example, if a patient needs to be transferred to billing and isn’t comfortable speaking English, one of our agents will stay on the line and facilitate the conversation.