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Answering Services Cost Virtual Receptionist Pricing And Plans Getting Started
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Answering Services for Doctors & Physicians

Your physician’s office is taking calls every minute to schedule appointments and answer patient questions. When call volume reaches its peak, many of your patients are left to sit on hold or redirected to voicemail. For every person sent to voicemail, there’s a chance you could lose that patient from your roster and the revenue that comes with them.

When your call volume increases, a professional call answering service changes the way you take calls. Explore the advantages of call answering services for doctors and physicians.

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AnswerHero Provides

Virtual Receptionist Capabilities

AnswerHero™ offers two core service types — standard call answering and virtual receptionist services. While our 24/7 call answering includes many advanced features, ourvirtual receptionist services take these capabilities a step further. A virtual receptionist for your physician office includes a more branded approach that makes our call agents unique to your business.

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The Benefits of AnswerHero’s

Physician Answering Service

Experience the benefits of call answering services for your physician office.

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Reduce Your Workload

Your team is busy with patient support, coordinating care and handling insurance matters. The ongoing phone calls are yet another responsibility that AnswerHero can help with. Call answering services for physicians ensure your patients are heard when they call your office, while your team focuses on other tasks. Reducing the workload for you and your team can help you improve the quality of care and the employee experience.

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Boost Revenue

Doctors Office call answering services can lead to happier patients with improved communication and more focused care from your staff. With improved quality of service, you can increase patient retention and attract new patients to boost revenue. Better communication can also improve payment collection processes to support revenue growth.

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Stand Out From Competitors

Many doctor’s offices face the challenge of managing phone calls, and patients find it hard to get in touch with their physicians. Using a call answering service sets your practice apart. Your patients have an easier time contacting you and feel heard when they call your office. This fact alone can create a positive reputation for your practice and may help to bring in new patients and retain existing ones.

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Enhance Patient Communication

Phone calls are a prime source of communication for doctors. When your team has to cover the phones, there’s a higher chance you’ll miss calls, and patients won’t have their questions answered. Having a call answering system in place ensures you can answer every call, every time, even during the busiest hours. Call answering professionals can direct calls to the right people to ensure patients get their questions answered by the most qualified person. For example, post-op care questions can be directed to a physician, and billing questions can go to the billing department.

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Have a Reliable System During Emergencies

Every business needs a business continuity plan, especially physicians that provide essential health services. If your practice is unable to take calls or see patients due to a weather event or other emergency, call answering services are an excellent system to rely on. During these emergencies, your calls will route to a call answering professional who can take messages, schedule appointments and alert current patients to your office’s closure.

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Why You Need AnswerHero™ Answering Services

AnswerHero™ is your solution to high call volumes. Our call answering services for doctors’ offices include various features designed to help your practice run well and keep your patients engaged.

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Your physician office serves all types of people, and many of them may only speak Spanish. AnswerHero™ offers bilingual answering services at no extra charge. Over 57 million people speak Spanish in the United States, allowing you to reach a wider patient base and ensure every caller is heard.

While our call agents can engage with your callers in Spanish, they can also provide translation services for other people on your team. Our professionals will stay on the line when calls are transferred and facilitate the conversation between you and your patient.

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Our call answering services are designed to work for your practice. We include a range of features that can be used as needed to strengthen your call answering support. During our initial consultation with your team, we’ll learn about your goals and determine which features would be the best fit.

You will design the guidelines and scripts for our call agents so they can represent your practice the exact way you want to be perceived. From there, we can handle functions like redirecting calls, taking messages, scheduling appointments and recording caller information for lead intake.

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We understand that your call answering needs change frequently. Our services are free from contracts, so you can use them as you need them. This flexibility also makes it easy to adjust your monthly minutes as demand shifts.

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A core aspect of your practice is complying with HIPAA regulations. Patient data privacy is critical, and our call agents align with these standards to keep all private information safe.

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We ensure you have easy access to call information through our user-friendly web portal. This platform is designed for intuitive navigation and tracks every call directed to our team. You can also use this platform to access the messages our agents take for your physicians. With everything organized in one place, you have the transparency and ease you need at your practice.

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AnswerHero™ supports your practice 24/7/365 so your office is covered even when your team is unavailable. Our call agents answer the phones on weekends, holidays and after business hours to ensure your patients can leave messages any time.

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In addition to our no-contract service, we offer multiple pricing plans based on the number of minutes you need per month. All plans feature bilingual answering with no hidden fees or charges so you pay for what you see. Change your plan to fit your requirements and enjoy fully transparent pricing.

Book Now Plans and Pricing

Find a Plan That Suits Your Needs

Compare All Plans
price-tag
pro

$279

per month

250minutes

$1.35 add minutes
  • No Setup Fees
  • No Contracts
  • 100% Bilingual
  • 24/7/365 Answering
  • Advanced Features
business

$499

per month

500minutes

$1.25 add minutes
  • No Setup Fees
  • No Contracts
  • 100% Bilingual
  • 24/7/365 Answering
  • Advanced Features
Executive

$949

per month

1000minutes

$1.19 add minutes
  • No Setup Fees
  • No Contracts
  • 100% Bilingual
  • 24/7/365 Answering
  • Advanced Features
premier

$1,395

per month

1500minutes

$1.16 add minutes
  • No Setup Fees
  • No Contracts
  • 100% Bilingual
  • 24/7/365 Answering
  • Advanced Features
enterprise

$1,795

per month

2000minutes

$1.12 add minutes
  • No Setup Fees
  • No Contracts
  • 100% Bilingual
  • 24/7/365 Answering
  • Advanced Features
enterprise+

Custom

per month

2000+minutes

  • No Setup Fees
  • No Contracts
  • 100% Bilingual
  • 24/7/365 Answering
  • Advanced Features

Need a Larger Plan? Let’s Talk and find the right plan for you!
Economy

$39

per month

10minutes

$1.99 add minutes
  • No Setup Fees
  • No Contracts
  • 100% Bilingual
  • 24/7/365 Answering
  • Basic Features
starter

$79

per month

50minutes

$1.89 add minutes
  • No Setup Fees
  • No Contracts
  • 100% Bilingual
  • 24/7/365 Answering
  • Basic Features
popular

$149

per month

100minutes

$1.59 add minutes
  • No Setup Fees
  • No Contracts
  • 100% Bilingual
  • 24/7/365 Answering
  • Advanced Features

Testimonials From Satisfied Clients

View All Testimonials
Federico

Federico Vargas

Positive: Professionalism ,  Quality ,  Responsiveness ,  Value

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Frandley Julien

Positive: Professionalism ,  Quality ,  Responsiveness ,  Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!

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Nick

Nick Desrochers

AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.

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Santiago

Santiago Olocco

Positive: Professionalism Very useful service for our incursion in the American market.

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Daphne Latimore

I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.

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Answer Hero

Jonadab Franco

Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!

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Marco

Marco E

AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!

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Stone

Stonecrest Team

AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!

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Every Call. Every Time.

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Contracts and No Hidden Fees

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24/7

We Answer Your Calls All Year Around

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100%

All Our Agents Are Fully Bilingual

Our Clients

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Get Started With AnswerHero™ Today!

Manage high call volumes, keep patients engaged, boost revenue and reduce the workload for your team with AnswerHero™. Your patients deserve interactions with humans the moment they call, and our solutions make it possible. Our services are designed to support your practice’s success. Call us at (888) 635-3509 or schedule a consultation to get started.

Book Now Pricing and Plans

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Contracts and No Hidden Fees

100%

Bilingual Agents

24/7

We Answer Your Calls All Year Around