Disaster Recovery Answering Services
At AnswerHero, we'll make sure that your business has a voice on the other end of the line when you need it most.
We offer 24 hour call answering and live virtual receptionist services to ensure that customers can still contact your business when your phones are down or you don't have enough manpower to answer phone calls. Disaster recovery planning is more than just conducting fire drills and drop, cover, and hold exercises.
Recover From Unexpected Disasters With Our Emergency Response Answering Service
One of the most overlooked aspects when creating an effective disaster recovery plan is customer service. Contact us today at (888) 974-2567 to learn more about AnswerHero’s reliable disaster response answering service.
Disasters, whether natural or man-made, are unpredictable. There are many variables that can create a disastrous event, which calls for a disaster recovery plan that is both flexible and easily adaptable. A disaster recovery plan that includes a way for your lines to be rerouted to an alternative destination can be the difference between continuing your business as usual or shutting your doors for good.
At AnswerHero, we offer a 24/7 office answering service to help businesses that are severely impacted by any kind of disaster. We also offer a reliable live virtual receptionist service to assist in routing callers to the appropriate person or department in times of emergencies. AnswerHero's disaster recovery solution is designed so that businesses of all shapes and sizes can survive a storm, an earthquake, a flood, or any other natural or man-made disaster.
When Do You Need Disaster Recovery Call Center Solutions?
Business emergencies are not only limited to natural disasters. There are other reasons why your business may need disaster recovery solutions. Any time that your workforce is overwhelmed, AnswerHero can step in to help you maintain healthy business relationships with clients and customers. We are always available to assist you in the event of:
AnswerHero's 24 hour answering service for businesses include anything from answering phone calls directly or routing callers to appropriate departments, to handling overflow calls until you're ready to take them yourself. Our after hours call answering service is also the ideal disaster recovery solution for business owners who are looking for reliable customer service, no matter what time of day it is.
Why Choose AnswerHero's 24 7 Answering Service
AnswerHero is your partner in prompt, reliable, and dependable customer service even in times of crisis. Our call forwarding answering service and live virtual receptionist service ensure that you remain accessible to your customers and clients, even after regular business hours or when your standard channels of communication are down.
We have a team of experienced customer service agents who are ready to answer all of your incoming calls, manage customer service inquiries, take messages, schedule appointments, and so much more. Here are just a few of the features that AnswerHero's virtual answering service offer:
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Calls and messages will be relayed according to your specific instructions
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Trained, vetted, friendly, and professional customer service representatives
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Phone answering service with no contracts, no setup fees, and no termination fees
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24/7 live answering service and virtual receptionist 24 7 service
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Available on weekends and holidays
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Bilingual agents who are fluent in both English and Spanish
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Strict quality standards for our 24 7 business answering service
With AnswerHero, you can focus on getting your business back on track while our team of customer service professionals handles everything else. With our disaster recovery solutions, your customers won't even know that you've had some kind of service interruption.
Being Prepared Has Never Been Easier
As a busy entrepreneur, we know that your time is valuable, which is why we offer a quick and easy solution to your call forwarding answering service and virtual receptionist needs. We work with all types of businesses from small, local companies to large, multinational corporations. We have the skills, experience, and manpower to provide you with a professional answering service at a rate that won't break your budget.
AnswerHero's phone answering services will keep your business running without any setbacks or interruptions, even when technicians are busy working to restore electricity or internet access to your area. We offer reliable customer service 24/7, without fail. We're also available even on weekends and holidays so you can focus on getting your business back up and running as soon as possible.
Competent Agents
Our virtual receptionists are quick to adapt, learn, and understand your business so you don't have to worry about spending countless hours training them. We also offer personalized plans that are designed to meet the specific needs of your business, no matter how small or large it is. We understand that each industry has its own unique challenges when it comes to out of hours call answering services, which is why we take the time to get to know you, your business, and your customers.
Dedicated Number
We will even set up a dedicated phone number that's just for your business. This way, you can make sure that your company takes full control of your phone calls while remaining committed to providing great customer service. Our team will be by your side in the event of a disaster so your customers won't be left in the dark when it comes to their questions and concerns.
Testimonials From Satisfied Clients
"AnswerHero has managed our overflow and after-hours calls for the past 2 years and exceeded expectations. We manage over 1,800 rental units and they handle calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero's because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!"
Marko E
"I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for great value. I am very pleased with the responsiveness and attention to customer details."
Daphne L.
"Great service and quality from all staff members! Highly recommend it for all business owners looking for a partner to grow and manage their business!"
Stonecrest Team
"AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company's needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone who is looking for a professional and effective company."
Nick D.
"AnswerHero is staffed by heroes. They help my business succeed. I would recommend it as the best answering service. Thank you guys for all you do!!"
Jonadab F.
"I used AnswerHero for a few months and was extremely satisfied with the service. I strongly recommend it!!!"
Frandley J.
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