As a florist, customer communication is essential for maintaining and growing your audience base. Answering the phone plays a big part in achieving that goal. With AnswerHero™, you can elevate communications and grow your business.
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Your phone line is your direct connection to potential customers, order inquiries and appointment requests for event floral arrangements. Despite their importance, phone calls are easy to miss. Whether you’re out making deliveries, getting flowers from the back or helping customers up front, there are plenty of tasks that stand in the way of answering the phone.
Above all, a missed call is a missed opportunity. Typically, people call your business when they’re looking to buy. When you miss a call, you may miss out on significant revenue. Plus, if someone has an order inquiry they can’t get an answer for, that reflects poorly on your business. Any damage to your reputation may make it challenging to continue growing your floral shop.
The key to keeping up with your communication challenges as a florist is a professional call answering service.
AnswerHero™ ensures you never miss a call. With our services, you have access to:
Give your customers the ability to call any time it’s convenient for them, not just during business hours. Our agents field calls around the clock to ensure your business has the call answering coverage it needs. Count on our services to support you after hours, on weekends and during holidays.
Your customer base encompasses people with many backgrounds, including Spanish speakers. With AnswerHero™, your Spanish-speaking customers can easily communicate with our agents, who can pass information to your team. Bilingual call answering is included in all of our call answering packages at no extra charge.
AnswerHero™ supports you with a range of features and capabilities. With appointment setting, our agents can easily add meetings to your integrated calendar to set up appointments for event coordination. Our agents also take messages for you to review the next time you’re available as well as transfer calls when callers need to talk to someone specifically.
Positive: Professionalism , Quality , Responsiveness , Value
Positive: Professionalism , Quality , Responsiveness , Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!
AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.
Positive: Professionalism Very useful service for our incursion in the American market.
I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.
Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
Explore the many ways AnswerHero™ can support your florist business.
Balancing call answering with every other task on your plate is no easy feat. With AnswerHero™, our team expertly fields phone calls and takes messages, so you can focus on the work at hand. Our agents also offer the flexibility to set your own office hours for taking calls yourself, giving you more control over your schedule so you can stay productive each day.
Your customers count on you to deliver a seamless experience, from placing a flower order to receiving the final arrangement. Availability plays a huge part in the customer experience to ensure questions are answered and problems are resolved. Our call answering service increases your company’s availability over the phone, making customer communication easier and ensuring your clients stay happy.
Building a professional brand image is an excellent way to attract customers and build your business. With a team of agents fielding phone calls, you can ensure that your floral shop appears reliable and easy to get in contact with. With virtual receptionist services, you can take your branding a step further with personalized greetings that make your brand recognizable the moment someone calls.
When your call volume becomes unmanageable, your first thought may be to hire an in-house receptionist to handle your calls. But AnswerHero™ offers a more cost-effective solution to handling your high call volume. You only pay for the level of support you need according to a set number of minutes per month. Our prices are completely transparent, so costs are predictable, and you can bypass the expenses involved with a new hire, like onboarding, payroll and benefits.
Call volumes change as your business grows, and AnswerHero™ is ready to adapt with you. Our plans are contract-free, so you can adjust your plan from month to month with ease. If you exceed your monthly plan, we have a price-per-minute rate, or you can easily upgrade to the next pricing tier to ensure your floral shop never misses another important call.
AnswerHero™ operates 24/7 with a team of bilingual agents to make your business more accessible over the phone. With contract-free service and flexible plans, growing your floral shop is easy. Get in touch with us today to get started.
Contracts and No Hidden Fees
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We Answer Your Calls All Year Around
