As a franchise owner, you have the chance to grow a business alongside an established brand. Customer communication is critical for growing your franchise, but when the phone rings all day long, it’s easy to miss calls — and miss opportunities as a result. Call answering from AnswerHero™ is the solution to help your franchise location succeed.
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Becoming a franchise owner can be a rewarding experience, but it also comes with challenges. Many owners experience a heavy workload in the early stages of opening a franchise as they manage branding requirements and extensive regulations from the franchisor.
On top of these responsibilities, franchise owners face high operating costs that can be tricky to balance among the many needs of running the business. Call answering services from AnswerHero™ can help reduce the workload and manage costs as you grow your franchise location.
Experience a range of benefits when you partner with AnswerHero™ for call answering services.
Your franchise location might be a well-known brand, but you still have to build a customer base in your area. Connecting with people over the phone is an excellent way to move leads through the sales process and encourage them to support your business. Growing your customer base is especially important in the early stages of your franchise. AnswerHero™ ensures you never miss a call, even on busy days.
Maintaining customer relationships is just as valuable as gaining new customers. When your current customers call your location, live call answering services ensure they get the help they need, whether that involves scheduling an appointment or handling a bill over the phone. By maintaining these relationships, you can build your franchise’s reputation in the area and encourage new customers as a result.
Running a franchise is no easy task. With all the responsibilities you manage, you need an effective way to protect your time for high-priority responsibilities. When your phone is ringing constantly, it can be challenging to focus on your to-do list. With our call answering services, you can decide when you’re available to take calls and when you need to work on other tasks uninterrupted while call agents handle your phone.
Starting a franchise costs money. When your phones are ringing constantly, you might be inclined to hire a receptionist, but a new hire is likely out of budget. Between payroll costs, training and benefits, a single receptionist can add a significant amount to your operating costs.
Rather than hiring in-house, work with AnswerHero™. Our virtual receptionists for franchises provide many of the same services as an in-house receptionist at a fraction of the price.
Positive: Professionalism , Quality , Responsiveness , Value
Positive: Professionalism , Quality , Responsiveness , Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!
AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.
Positive: Professionalism Very useful service for our incursion in the American market.
I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.
Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
AnswerHero™ is more than a call center for franchises — it’s a partner that helps you grow. Our services are designed to help your franchise succeed.
Your customers may call outside of office hours. Rather than greeting them with a voicemail recording, have an AnswerHero™ agent take the call. With 24/7 operation, our agents are prepared to answer your phone any time of day. Whether it’s after business hours, on the weekends or during holidays, we will take messages for you to review when you return to the office.
Greater availability helps you build trust with your customer base and makes it easier to grow your audience.
Every AnswerHero™ agent is bilingual in English and Spanish to provide comprehensive call answering services. Your franchise serves a wide range of people, and being able to communicate with all of them is valuable for growing your business. Our bilingual agents allow your Spanish-speaking customers to communicate in a way that’s most comfortable for them. If one of our agents transfers a call to your team, they can also provide translation support if needed.
We understand that call answering requirements can shift throughout the year, and our services are designed to scale with you. Choose from a range of pricing plans based on how many call answering minutes you need in a month — no contracts involved. If your needs change, it’s easy to select a new plan to increase or decrease your call minutes. We also provide a cost per minute if you find you only slightly exceed your plan limit.
As you grow your franchise, finding effective ways to capture leads is important for building your customer base. Our call agents can provide lead capture data to help you understand what draws in callers. We can collect information like demographics and where the caller learned about your business, so you can tailor your advertising methods and boost your marketing strategy.
AnswerHero™ offers a range of features to support your franchise in the way you need it most. Start by creating a custom script for our agents that describes how to handle different call scenarios. Once we have the script, count on our agents for:
AnswerHero™ is a cost-effective, flexible call answering solution you can trust as you grow your franchise. Answer every call, every time with our team and ensure your customers are heard. Get in touch with us today to get started.
Contracts and No Hidden Fees
Bilingual Agents
We Answer Your Calls All Year Around
