We provide 100% bilingual call answering at no extra charge. Spanish and English fluency can help you improve communication with existing customers or reach new ones by eliminating language barriers.
Phone calls are the primary way that pet parents interact with your veterinary clinic. Whether they’re looking to schedule an appointment or ask a question, your customers expect a human to answer swiftly and professionally. At AnswerHero™, our call answering agents help busy vet practices better serve their customers.
Schedule Call Pricing and Plans
Growing vet practices face many challenges, including:
Call answering services from AnswerHero™ include the following features:
We provide 100% bilingual call answering at no extra charge. Spanish and English fluency can help you improve communication with existing customers or reach new ones by eliminating language barriers.
Our virtual receptionists are available 24/7 including weekends and holidays. Your customers will connect with a human regardless of the time they call, ensuring excellent service and lead capture around the clock.
AnswerHero™ plans include appointment setting, overflow and after-hours answering and message taking among many other features.
Here are a few of the many reasons to choose AnswerHero™ for call answering support:
When you entrust your call answering to AnswerHero™, your team can focus their time and efforts on other tasks. We handle the routine calls and can route or transfer them when needed. Freeing your clinical staff from this duty allows them to treat more patients and grow your veterinary clinic.
Ensuring you have enough agents to respond to calls is crucial to keep customers happy and faithful to your practice. With AnswerHero™, your callers get prompt and professional service that lets them know you value their time and needs — a key driver in their satisfaction and loyalty.
Predictable expenses are vital to your practice’s financial health. Working with our highly trained call agents is a cost-effective way to supplement your team and get extra help when you need it. AnswerHero™ offers multiple plans to help you stay within budget and serve your customers at a fraction of the cost of bringing on more employees.
Veterinary clinics that partner with AnswerHero™ for call answering are better prepared to thrive and grow. We work as an extension of your team to deliver superior service that generates positive perceptions. Our agents follow the guidelines you provide, ensuring a professional and consistent experience that enhances your brand image.
Our call answering service for vets is fully customizable to meet your unique needs. Choose from flexible service tiers and pricing based on customer demand, and make a change at any time. Our fully scalable solutions grow with you, so you can expand your patient base with the confidence of never missing a call. Switching plans is fast and simple, and there are never any contracts.