Between all of the paperwork, emails and client requests that need urgent attention, it can be difficult to find the time to manage your inbound calls. A missed call can lead to even bigger emergencies, whether a tenant is experiencing a plumbing problem or a security issue. There’s no time to waste, but when you’re fielding multiple calls at all hours, these emergencies can be easy to miss.
At AnswerHero™, we understand the challenges that property managers face, which is why we offer a call answering service that saves you time, money and stress. Explore plans and pricing today for more details.
Whether it’s the middle of the night or a weekend, tenants don’t choose to have emergencies during convenient times. Managing multiple properties, as well as the interactions with tenants and vendors, means that you never have a chance to be completely unavailable.
With all of the responsibilities that come along with property management, having a reliable and responsive way to answer incoming calls is a must. At AnswerHero™, we provide property managers with an affordable and easy-to-use alternative to expensive call centers and in-house receptionists. Rather than paying steep costs for a static solution, we offer a dynamic virtual answering service that grows and adapts to the needs of your business.
An answering service for landlords and property managers can make a huge difference for your business.
Positive: Professionalism , Quality , Responsiveness , Value
Positive: Professionalism , Quality , Responsiveness , Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!
AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.
Positive: Professionalism Very useful service for our incursion in the American market.
I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.
Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
AnswerHero™ understands the importance of fielding every call. With our experience in call answering, we’ve developed the ideal service for all types of businesses, including property management groups and landlords.
One of the biggest benefits of choosing our virtual answering service is our 24/7 availability. You can always count on us to be there when you need us most, no matter what time of day or night it is. We also work on weekends and holidays, so you can ensure someone is available to answer every call, every time.
At AnswerHero™, we can customize our services to meet the specific needs of your business. Whether you manage a single building or a complex portfolio, we have a call answering solution that will work for your needs. We can even set up a different phone number for every property that you manage, so you’ll always be able to easily identify which call is coming from which property.
We understand that your call volume changes all the time. AnswerHero™ services are completely contract-free, and you can scale up or down with your changing needs. We offer a range of pricing plans based on the number of minutes you need for the month. Not sure how many minutes you require? Our team can help you find the right plan.
Plus, you can easily add minutes with our price-per-minute option or change your plan. Upgrade, downgrade or cancel any time.
Our call agents support you in the ways you need them most. With message taking and appointment scheduling, we can manage communication with tenants and future residents that call you. Access a complete call log in our web portal to review messages our agents took for you, and review the calendar to see meetings that have been set up on your behalf.
At AnswerHero™, we treat every call as an opportunity to capture a lead. So, when you allow us to answer your calls for you, we will make sure to ask any potential tenants or clients if they’d like to receive additional information about your services. This means that by the end of every conversation, you could have a hot lead in your hand that you can then turn into a paying client.
By choosing AnswerHero™, you’ll be able to set specific guidelines for your virtual call answering service. It means that we can screen all of your calls, and only forward the ones that meet your specific criteria. This is a great way to ensure that you are only receiving calls that actually matter to you and your business. Call screening is also an excellent way to establish personal office hours and only take calls when it works for your schedule.
If you cater to Spanish-speaking tenants or clients, AnswerHero™ can help. We offer our property management answering service in both English and Spanish, so you’ll never have to worry about language barriers when it comes to running your business. Your calls will be handled seamlessly by our team of expert bilingual virtual receptionists.
When your call volume is far more than you can manage, you need to act fast. AnswerHero™ offers a fast onboarding process, so you can start benefitting from our services as soon as possible. We start with a brief consultation to learn about your needs and develop a script for our agents. From there, we route your phone calls to our team, and our agents start answering the phone.
A call-answering service for property management groups presents various advantages, including 24/7 call answering, bilingual support, cost efficiency, and better client interaction.
A property management group would benefit from a virtual receptionist when receiving high volumes of calls from tenants, scheduling maintenance requests, and answering questions about lease applications.
Yes. We have a team of professionals who understand the nuances of property management, supporting your professionalism and brand.
AnswerHero can seamlessly integrate with your existing tools – making it easy for you to stay on top of scheduling and client communication.
Our bilingual virtual receptionists can help you connect with Spanish-speaking callers and accurately interpret common terms in your industry.
With our virtual receptionists working around the clock, you’ll never miss another call.
We understand that your business’s call volume can fluctuate throughout the year. That’s why we offer flexible telephone answering plans that can be customized to fit the specific needs of your business. We don’t charge any penalties for changing your plan.
AnswerHero takes data security and privacy seriously. We have implemented industry-leading security measures to protect your data from unauthorized access, use, or disclosure. We also maintain strict confidentiality agreements with all of our employees and partners to safeguard your information.
AnswerHero™ is dedicated to making your high call volume more manageable. With our answering service for property management companies, you can save time while staying connected to existing tenants and potential leads. Our affordable, contract-free service makes AnswerHero™ a cost-effective alternative to hiring more staff, but with all the same benefits. Get in touch with us today to get started.
Contracts and No Hidden Fees
Bilingual Agents
We Answer Your Calls All Year Around
