Call answering services are the solution. With a team of call answering professionals as an extension of your team, your office will answer every call every time.
Virtual receptionist services are an elevated approach to call answering. As your virtual receptionist, one of our agents will become a strong extension of your team with more branded elements. This more personal approach to call answering allows your clients to experience a personalized greeting every time they call your office.
Call answering services transform the way you manage high call volumes at your DUI law firm.
Discover the benefits of a call answering service:
Unmanageable call volumes often require all hands on deck to answer the phone. With all of the time dedicated to phone calls, you have less time to concentrate on high-priority tasks, like working on cases. Utilizing AnswerHero’s call answering team can drastically improve your ability to focus on your work for clients.
When you have to take phone calls during in-person client meetings, you disrupt an essential process in your work. These interruptions can affect the client experience and your quality of service. Call answering services only transfer calls to your lawyers based on your specific requirements. You stay focused when you’re meeting with clients, and callers still get their needs met.
Taking many calls a day can be challenging, especially when everyone in your office has different roles. A caller might be looking to sort out billing needs, but will end up on the line with one of your lawyers. Someone looking to schedule a meeting might end up talking to a law clerk first.
Call answering services make the call process more efficient, supporting client and employee satisfaction. Your call answering professionals can handle basic processes, like forwarding calls, scheduling appointments and taking messages. If a call needs to be redirected, these professionals ensure the caller gets to the right person the first time.
Every missed call is a missed opportunity. If your phone line is busy enough to direct callers to voicemail, there’s a strong chance those potential clients won’t call back. A voicemail recording often leaves callers feeling unimportant, and they might turn to another law firm for services.
AnswerHero’s virtual receptionists help ensure every call is handled based on your instructions. Clients are more likely to feel heard and valued, and they’ll likely continue to work with your business. Start taking advantage of every opportunity and generate more leads with a call answering service for your DUI attorney’s office.
AnswerHero™ is a call answering service designed to save you time, answer every call and keep costs predictable — so you can achieve more at your office.
As a DUI lawyer, you work with clients from many different backgrounds. With a large percentage of Spanish speakers in the United States, some of your clients are likely to feel more comfortable talking to a Spanish speaker. Our live virtual receptionists are bilingual to support your callers in a way that works for them. These 100% bilingual services are included in every plan at no extra charge.
In addition to answering calls in Spanish, our bilingual agents can provide translation services for the professionals at your office. If our agents need to transfer a call, they can stay on the line to facilitate the conversation between you and your caller.
Our team is familiar with the legal industry in order to understand key terms and speak with clients with authority. You can trust us to represent your law firm while taking your calls.
Our call answering professionals can handle various standard processes over the phone to make your workflow easier. These processes include message taking, appointment scheduling and call transfers. If requested, our call agents can also capture potential leads, collecting qualifying information through lead capture, so that your team is better equipped to assist.
Your office has limited hours to take calls and interact with clients. Our services ensure clients are always greeted by a person over the phone, even when your team isn’t in the office. We operate after business hours, on weekends and during holidays to ensure your potential and current clients can leave messages for your team.
We understand that call volumes can change throughout the year. Our no-contract service model allows you to use our services when you need them most, with no long-term commitments required. Change your plan as your requirements change and scale our call services to match the number of clients contacting your office.
When your call volume increases and you need answering services now, our onboarding process is efficient so you can get started as soon as possible. We start with a brief consultation to understand your needs and create call guidelines for our call answering professionals for different call scenarios. From there, we program your custom account to ensure every call is professionally handled based off your instructions. Once programmed, you will forward your calls to our team to start answering.
Even with our team answering your calls, you can stay connected to every person that contacts your firm. For each call, the appropriate person on your team will receive a message of the call immediately following the completion of the call as well as daily and weekly summary reports. You can also view all messages in this portal and which callers may need a call back.
AnswerHero™ offers five plans with monthly minute amounts to satisfy your unique call answering needs. All pricing plans feature our bilingual answering services and include a price for adding minutes if you exceed your monthly amount. With complete pricing transparency, you know how much your package costs. Change your plan from month-to-month based on fluctuating demands.
I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.
Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!
Positive: Professionalism Very useful service for our incursion in the American market.
Need a Larger Plan? Let’s Talk and find the right plan for you!
A call-answering service for DUI attorneys presents various advantages, including 24/7 call answering, bilingual support, cost efficiency, and better client interaction.
Virtual receptionists can help DUI attorneys when they are handling multiple cases and high volumes of client inquiries. Our call agents can screen calls, schedule consultations, and direct urgent calls to the right attorney.
Yes. We have a team of professionals who understand the legal industry and its nuances, supporting your firm’s professionalism and brand.
AnswerHero can seamlessly integrate with your existing tools – making it easy for you to stay on top of all client communications and follow up promptly with your clients and leads.
Our bilingual virtual receptionists can help you connect with Spanish-speaking callers and accurately interpret common terms in the legal industry.
Our virtual receptionists are available around the clock, ensuring you never miss a single call.
We understand that your firm’s call volume can fluctuate throughout the year. That’s why we offer flexible telephone answering plans that can be customized to fit the specific needs of your business. We don’t charge any penalties for changing your plan.
AnswerHero takes data security and privacy seriously. We have implemented industry-leading security measures to protect your data from unauthorized access, use, or disclosure. We also maintain strict confidentiality agreements with all of our employees and partners to safeguard your information.
Save time for important tasks, minimize interruptions, make call workflows efficient and generate more leads with AnswerHero™. Our call answering professionals become an essential extension of your team, so you can keep adding clients to your roster. Call us at (888) 635-3509 or schedule a consultation to get started.
Contracts and No Hidden Fees
Bilingual Agents
We Answer Your Calls All Year Around
