Tailor your plan and services to your specific business needs. We offer fully customizable solutions beyond simply greeting callers, such as call routing, urgent call answering, caller surveys and more.
Theme parks attract thrill-seekers and families with children alike, and many of your guests may call your amusement park before their visit. Callers may want to buy tickets, discuss dining options for certain dietary restrictions, ask for show schedules, or have questions about planning a group outing. Unanswered calls, voicemail messages and long hold periods can send the wrong message, jeopardizing your reputation and bottom line.
AnswerHero™ is the answer. Our bilingual call agents provide 24/7/365 professional call answering to reduce frustration and uphold service during even your busiest seasons.
Schedule Call Pricing and Plans
The nature of the amusement park industry creates unique call answering needs, including:
AnswerHero™ is your partner for call answering services for amusement parks. Our services support your operations with:
Tailor your plan and services to your specific business needs. We offer fully customizable solutions beyond simply greeting callers, such as call routing, urgent call answering, caller surveys and more.
Our teams answer around the clock at no additional charge, so your customers hear a friendly voice representing your brand after hours and on weekends and holidays.
All of our live call agents are 100% bilingual in English and Spanish to provide translation and reduce language barriers.
Positive: Professionalism , Quality , Responsiveness , Value
Positive: Professionalism , Quality , Responsiveness , Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!
AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.
Positive: Professionalism Very useful service for our incursion in the American market.
I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.
Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
As an amusement park owner, operator or manager, you can benefit from a partnership with us in several ways:
Satisfying your customers is always your goal, and it’s more than simply installing thrilling rides. Park guests often expect superior dining, games and customer service. That means many opportunities for you and your team to create exceptional experiences that turn visitors into loyal, repeat, profitable customers.
Consider the numbers from recent research:
Call answering from AnswerHero™ is an excellent solution for delivering WOW service that helps you gain a competitive edge. Guests know that when they call your park, they can reach and interact with a human who’s dedicated to helping them find the answers and information they’re looking for.
Your team juggles many tasks during your busy times, making efficiency paramount. Losing focus on core tasks to answer routine calls could lead to errors or safety issues. Interrupting guests in front of you to answer the phone isn’t the best option, and leaving customers waiting while you handle a phone call can be equally frustrating.
With AnswerHero™ as your partner, you can devote your efforts to the most impactful tasks while we handle the routine phone calls. Every person who calls your theme park receives the one-on-one attention they expect and deserve.
In the theme park industry, brand is everything. The perceptions and emotional connections you generate with visitors and potential guests are key to a great reputation. A negative impression can quickly turn them away from your park and toward a competing one instead.
AnswerHero™ helps protect your hard-earned brand image with professional phone answering. Our virtual receptionists are a true extension of your team, delivering a branded, consistent experience with every call.
When call volumes grow, adding staff to answer the incoming calls is one potential solution. But hiring in-house comes with time and money expenses for recruiting and training. Plus, what happens to this new team member once your busy season ends? Not everyone can accept a seasonal position, which limits the pool of qualified candidates.
Working with AnswerHero™ is the better option. Our flexible services and transparent pricing provide budget-friendly scalability. Adjust your plan to meet your park’s needs, even as they change seasonally. Our monthly fees are predictable, and there’s never any contract.
AnswerHero™ partners with amusement parks nationwide to ensure they can answer every call, every time. With our comprehensive services, upfront pricing and easy onboarding process, we make it simple and cost-effective to customize the ideal solution for your park.
Design your plan online today or book a consultation for expert advice.
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