Our agents answer your phones around the clock. There’s no upcharge for nights, weekends or holidays — it’s all included in our pricing.
Growing laundry service companies know that ringing phones are good for business, since each one is an opportunity to provide customer service and capture more revenue. But answering those calls isn’t always easy among the many tasks you juggle, plus operating environments that are often filled with the hum of running equipment. Even one unanswered call directly impacts your reputation and bottom line.
Turn to AnswerHero™ for call answering for laundromats and wash-and-fold businesses. Our fully bilingual live call agents work around the clock to support your company and your callers.
Schedule Call Pricing and Plans
AnswerHero™ understands the unique call challenges of laundry services companies like yours:
We have multiple solutions to support efficiency, growth and customer satisfaction for your laundry services company:
Our agents answer your phones around the clock. There’s no upcharge for nights, weekends or holidays — it’s all included in our pricing.
The AnswerHero™ team is 100% fluent in English and Spanish. Our live call agents can also stay on the line to translate when necessary, helping ensure effective communication.
Customize your plan with the features that are important to you and your customers. Our options include after hours answering, message taking and urgent call answering. We can also route and transfer calls to your team or set appointments for wash-and-fold services.
Positive: Professionalism , Quality , Responsiveness , Value
Positive: Professionalism , Quality , Responsiveness , Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!
AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.
Positive: Professionalism Very useful service for our incursion in the American market.
I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.
Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
Partnering with AnswerHero™ offers numerous benefits, including:
Achieving sustainable business growth means balancing economy and scalability. AnswerHero™ helps you do that with complete scalability and cost-effective services. Our prices are transparent and predictable. You know upfront what you’ll pay each month for more simplified budgeting.
When your needs change, we adjust with you. Our plans are flexible, and you can easily modify them to add new services or extra phone coverage as your business grows. We also never put you under contract, so you can make changes when it makes business sense.
A good customer experience is a difference-maker for your laundry services business, and you have to deliver one consistently to retain your patrons. Globally, an average of 32% of consumers will stop working with a business after a single negative experience — a number that growing companies can’t afford to take lightly.
AnswerHero™ is the partner you can trust to create those great experiences your laundry customers want and expect. Our live call agents connect with and engage callers on your behalf, bringing a human touch to each phone interaction.
The image you project to current and prospective customers is critical in their purchasing decisions. This is especially the case considering that 69% of consumers seek out businesses with positive brand reputations.
Call answering services from AnswerHero™ are an effective way to build and maintain a professional brand image. Our agents answer calls within two rings, demonstrating that you value the caller’s time and their business. We also interact with your callers according to your scripts to maintain consistency across touchpoints.
The busier your business gets and the more you grow, the more important efficiency becomes to maintain smooth operations and customer happiness. When your team is occupied with a task and the phone rings, they’re left with a tough choice — interrupt their work or miss the call.
With AnswerHero™, you don’t have to choose one or the other. We are dedicated to handling the routine calls while your high-value staff can focus on other core tasks that support and grow your business.
AnswerHero™ is an experienced call answering provider for laundromat owners and laundry services businesses. Outsourcing your phone answering to us means never missing another important call or losing out on potential revenue. Get started online or schedule a free consultation to discuss your needs with our experts.
Contracts and No Hidden Fees
Bilingual Agents
We Answer Your Calls All Year Around
