With our around-the-clock coverage at no extra charge, your patients reach a live call agent no matter when they call, including after hours and on weekends and holidays.
As a mental health professional, your services are invaluable in helping protect others’ well-being. Doing so means focusing on your patients, but it could also mean missing calls from other existing or prospective clients. Those callers may turn to another psychologist or counselor if their call goes unanswered — negatively impacting your practice’s reputation and revenue potential.
Call answering services from AnswerHero™ help prevent those repercussions. Our agents are ready to serve your patients around the clock so you never miss another important phone call.
Schedule Call Pricing and Plans
Several unique challenges arise in call answering for psychologists, including:
Call answering services from AnswerHero™ help resolve these challenges through:
With our around-the-clock coverage at no extra charge, your patients reach a live call agent no matter when they call, including after hours and on weekends and holidays.
We offer numerous ways to customize your plan with supporting services like lead capture, secure messaging and appointment setting. All of our services are HIPAA-compliant for your peace of mind.
Our call agents are fluent in both Spanish and English to help foster effective communication with your patients. We can also stay on calls for live translation as needed.
Positive: Professionalism , Quality , Responsiveness , Value
Positive: Professionalism , Quality , Responsiveness , Value I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!!
AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company’s needs while at the same time acting in a very polite, friendly and responsive tone. I would recommend them to anyone that is looking for a professional and effective company.
Positive: Professionalism Very useful service for our incursion in the American market.
I partnered with AnswerHero to provide quality customer interface as my Reception services. It has turned be one of my best business investments. A professional team provides great quality, immediate transfer of messages for a great value. I am very pleased with the responsiveness.
Positive: Professionalism , Quality AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
AnswerHero’s has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the necessary information. Moreover, changes to our call answering flow are updated promptly and to our exact specifications. I researched many other companies and while others offered elaborate set-up and high-tech features, I went with AnswerHero’s because of their staff. The feedback I receive from my clients is always positive and a great reflection of my ability to serve their needs! AnswerHero is a great partner that I am happy to use in my business. Great Job Team!!
Partnering with us offers your practice several distinct benefits:
When patients arrive for their sessions, they expect and deserve your full attention. AnswerHero™ helps make that possible with live call agents who answer promptly — no more sounds of the phone ringing that can disrupt treatment.
Since we handle the routine calls according to your instructions, we also help empower higher efficiency for your in-house staff. They can fully focus on patient interactions or handle more complex practice management tasks without interruptions.
The experience that your organization provides is a key differentiator. Great experiences create highly satisfied patients who are more loyal to your practice. This can also lead to positive word-of-mouth marketing, helping your practice thrive and grow.
Building those exceptional experiences is our specialty. Our live call agents provide the personalized, human touch that patients want and expect to help strengthen their connections to your practice.
Patients often come to you through referrals from others, and you’ve worked hard to earn those recommendations. Part of keeping your reputation is ensuring your practice is accessible when potential or current clients call.
Investing in a call answering service for counselors is one of the best ways to safeguard and maintain your professional image. While you focus on your patients, our live call agents respond to callers based on scripts you provide. These interactions establish us as members of your team committed to delivering the same compassion, service and care as your in-house staff.
You could hire more staff to handle extra call volumes, but building a skilled in-house team takes time and money. It can be challenging to find, onboard and retain qualified people, and the longer they stay with your practice, the higher employment expenses become. Separations are also a reality and can leave you shorthanded.
There’s no need to hire in-house when you choose us as your mental health answering service for psychologists. AnswerHero™ is a cost-effective solution to ensuring complete phone coverage. We offer transparent pricing and flexible services with no contracts — ever. It’s easy to change services to maintain scalability as your practice grows.
Outsourcing your phone answering service to AnswerHero™ is the ideal way to maintain your focus, scalability, reputation and patient satisfaction. We help ensure you can answer every patient call, every time.
Contact us for guidance on customizing your plan or building the right strategy for your unique needs.
Contracts and No Hidden Fees
Bilingual Agents
We Answer Your Calls All Year Around
