AnswerHero is built to be your complete virtual front desk, not just the voice that answers your calls. Connecting to the software you already run is how we take real work off your plate instead of just passing along a message. Many AnswerHero customers are only using a fraction of what’s available, here’s what’s possible, by industry.
Client intake details, callback requests, and new matter information can sync directly into the case management software your firm already runs, platforms like Clio, MyCase, PracticePanther, Lawmatics, Smokeball, Filevine, and Rocket Matter, among many others. Nothing sits in a voicemail waiting to be typed in by hand, we take that off your plate.
Patient call details and appointment requests can flow directly into your EMR/EHR system, including Epic, athenahealth, eClinicalWorks, NextGen Healthcare, Allscripts (Veradigm), DrChrono, and AdvancedMD, among many others. Your front desk staff see what happened on the call without re-entering a word of it.
The same applies to dental practice management systems like Dentrix, Open Dental, Eaglesoft, Curve Dental, and Denticon, among others: patient calls and appointments land where your team already works.
Service calls, maintenance requests, and tenant inquiries can be routed into platforms like ServiceTitan, Jobber, Housecall Pro, and AccuLynx, among others, keeping dispatching and scheduling in one place.
CRM, communication, and scheduling tools are covered too: Salesforce, HubSpot, Slack, Microsoft Teams, Zoom, Calendly, and Google Calendar, among others.
Workflow automation and survey platforms are also supported for businesses running outbound campaigns or feedback programs, including SurveyMonkey, Alchemer, QuestionPro, and Sogolytics, among others.
Whatever isn’t listed above is likely covered by Zapier, which connects AnswerHero to thousands of additional apps. Browse the current list for your industry on the AnswerHero Integrations page. Don’t see your platform listed? Reach out to our customer care team, we can often add it.
Once an integration is active:
The payoff: no re-typing call notes, no missed handoffs, and no double entry. Your team sees what happened on every call where they already work.
Getting your integration turned on is simple. Browse our list of supported platforms on the AnswerHero integrations page, or if you don’t see the software you use listed, let us know and we can work with you to see what’s possible.
Setup is handled by AnswerHero, not something your team has to build or maintain, and it works the same way regardless of whether Human, AI, or Hybrid answering is handling your calls.
Ready to connect your software? Reach out to our customer care team at 888-389-1005 to get started.
Never miss an important call again with AnswerHero. Our team of professionals will answer calls 24/7/365 based on the information you provide about your business. We handle basic processes like taking messages and routing calls, but we can also make appointments and provide translation services. See the difference AnswerHero makes — choose your plan or contact us today.
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