Survey & Research Services 

Survey & Research Services 

Reliable, statistically sound feedback from voters, customers, or employees takes more than sending out a form and hoping for replies. AnswerHero designs, executes, and reports on complete survey programs across texting, outbound calling, and email delivering real answers without the overhead of building an in-house research team. 

Schedule a CallPricing and Plans

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Survey Types

Survey Programs for Every Audience 

Whatever you need to measure, we build the instrument, field it, and hand you the results.

Political, Opinion & Market Research

Voter surveys, ballot measure and issue polling, brand and product research, message testing

Customer Satisfaction Surveys (CSAT)

Post-purchase, post-service, or post-interaction feedback

Member/Patient 
Satisfaction (MPS) Surveys

Healthcare, associations, and membership organizations

Employee 
Surveys

Engagement, satisfaction, exit, 
and pulse surveys

Customer 
Surveys

NPS, product feedback, 
churn/win-loss research

Custom Research 
Programs

Built around your specific project requirements, any industry, including political campaigns

The Full Program, Not Just Outreach

A Complete Survey Program, Start to Finish

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Build the survey

Our team designs the instrument with you, based on your project requirements and goals.

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Field it across channels

Outbound calling, texting, and email, matched to how your audience responds.

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Manage the full outreach cycle

Reminders, follow-ups, and re-contacts to hit your target sample size and response rate.

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Deliver the results

Output in the industry-standard formats you need: IBM SPSS Statistics (.sav), Microsoft Excel (.xlsx), or ODBC-compliant databases.

Multi-Channel Outreach 

Reach People However They Respond Best 

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Outbound Calling

Live agents conducting structured interviews, ideal for longer or more nuanced surveys and populations that respond best by phone.

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Text/SMS Surveys

Fast, high-response-rate outreach for short surveys, satisfaction scores, and time-sensitive polling.

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Email Surveys

Scalable outreach for longer-form questionnaires, panel studies, and B2B audiences.

Channels can be used individually or blended into one program depending on your audience and timeline. 

Why AnswerHero for Survey Work 

Why Choose AnswerHero

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Professional 
Surveyors

Agents trained on your specific survey and industry context.

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Any Industry, 
Any Audience

Political campaigns, healthcare, associations, retail, B2B — the program is built around your project, not a fixed template.

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24/7/365 
Capacity

Field surveys on your timeline, including time-sensitive political and market research windows. 

Channels can be used individually or blended into one program depending on your audience and timeline. 

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Industries / Use Cases 

Built for Every Kind of Research Program 

  • Political campaigns & advocacy organizations
  • Market research & opinion research firms
  • Healthcare & patient experience teams
  • Associations & membership organizations
  • Retail & consumer brands
  • B2B companies measuring customer or employee sentiment
  • HR & internal teams running employee engagement programs

Frequently Asked Questions About Working with AnswerHero

What types of surveys does AnswerHero run?

Any kind of survey. We run political, market, and opinion research surveys, employee surveys (satisfaction and engagement), customer surveys, CSAT surveys, and MPS (member/patient satisfaction) surveys, but the program is built around whatever you need to measure, not a fixed list of survey types.

We build the survey with you. It’s not just execution, we design the full program around your project requirements, carry it out, and deliver the results, so you don’t need to hand us a finished questionnaire.

Texting, outbound calling, and email.

Yes, political surveys are one of our core offerings.

We provide statistical results in a variety of industry-leading formats, delivered in real time or at project completion.

Any industry.

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Let's Build Your Survey Program 

Tell us what you need to learn, and we’ll design, field, and report on a survey program to get you there. 

Schedule a Call Pricing and Plans