Reliable, statistically sound feedback from voters, customers, or employees takes more than sending out a form and hoping for replies. AnswerHero designs, executes, and reports on complete survey programs across texting, outbound calling, and email delivering real answers without the overhead of building an in-house research team.
Whatever you need to measure, we build the instrument, field it, and hand you the results.
Political, Opinion & Market Research
Voter surveys, ballot measure and issue polling, brand and product research, message testing
Customer Satisfaction Surveys (CSAT)
Post-purchase, post-service, or post-interaction feedback
Member/Patient Satisfaction (MPS) Surveys
Healthcare, associations, and membership organizations
Employee Surveys
Engagement, satisfaction, exit, and pulse surveys
Customer Surveys
NPS, product feedback, churn/win-loss research
Custom Research Programs
Built around your specific project requirements, any industry, including political campaigns
The Full Program, Not Just Outreach
A Complete Survey Program, Start to Finish
Build the survey
Our team designs the instrument with you, based on your project requirements and goals.
Field it across channels
Outbound calling, texting, and email, matched to how your audience responds.
Manage the full outreach cycle
Reminders, follow-ups, and re-contacts to hit your target sample size and response rate.
Deliver the results
Output in the industry-standard formats you need: IBM SPSS Statistics (.sav), Microsoft Excel (.xlsx), or ODBC-compliant databases.
Multi-Channel Outreach
Reach People However They Respond Best
Outbound Calling
Live agents conducting structured interviews, ideal for longer or more nuanced surveys and populations that respond best by phone.
Text/SMS Surveys
Fast, high-response-rate outreach for short surveys, satisfaction scores, and time-sensitive polling.
Email Surveys
Scalable outreach for longer-form questionnaires, panel studies, and B2B audiences.
Channels can be used individually or blended into one program depending on your audience and timeline.
Why AnswerHero for Survey Work
Why Choose AnswerHero
Professional Surveyors
Agents trained on your specific survey and industry context.
Any Industry, Any Audience
Political campaigns, healthcare, associations, retail, B2B — the program is built around your project, not a fixed template.
24/7/365 Capacity
Field surveys on your timeline, including time-sensitive political and market research windows.
Channels can be used individually or blended into one program depending on your audience and timeline.
Industries / Use Cases
Built for Every Kind of Research Program
Political campaigns & advocacy organizations
Market research & opinion research firms
Healthcare & patient experience teams
Associations & membership organizations
Retail & consumer brands
B2B companies measuring customer or employee sentiment
HR & internal teams running employee engagement programs
Frequently Asked Questions About Working with AnswerHero
What types of surveys does AnswerHero run?
Any kind of survey. We run political, market, and opinion research surveys, employee surveys (satisfaction and engagement), customer surveys, CSAT surveys, and MPS (member/patient satisfaction) surveys, but the program is built around whatever you need to measure, not a fixed list of survey types.
Can you design the survey questions for us, or do we need to provide them?
We build the survey with you. It’s not just execution, we design the full program around your project requirements, carry it out, and deliver the results, so you don’t need to hand us a finished questionnaire.
What channels do you use to reach respondents?
Texting, outbound calling, and email.
Can you handle political and election-related surveys?
Yes, political surveys are one of our core offerings.
How do you report results back to us?
We provide statistical results in a variety of industry-leading formats, delivered in real time or at project completion.
What industries do you work with?
Any industry.
Let's Build Your Survey Program
Tell us what you need to learn, and we’ll design, field, and report on a survey program to get you there.